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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program
Job Description
Sheraton Dallas Hotel, located at 400 Olive St, Dallas, Texas, is a distinguished establishment within the hospitality industry, renowned for its exceptional service and commitment to guest satisfaction. As a part of Marriott International, a global leader in the hotel and resort sector, Sheraton Dallas provides a welcoming environment where diversity, cultural fusion, and teamwork thrive. The hotel serves as a vibrant meeting place for guests and associates alike, delivering warm, engaging experiences that foster a true sense of belonging. Since 1937, Sheraton has built a legacy as a community-focused brand, inviting everyone to connect and create memorable moments within... Show More
Job Requirements
- High school diploma or equivalent general educational development (GED)
- No prior related work experience required
- Previous experience in food service environments is valued
- No supervisory experience required
- No licenses or certifications needed
Job Qualifications
- High school diploma or GED
- Ability to work full time in a fast-paced hospitality environment
- Strong interpersonal and communication skills
- Customer service orientation
- Ability to maintain cleanliness and organization
- Teamwork and collaboration mindset
- Physical capability to stand, walk or sit for long periods
- Ability to lift and move objects up to 10 pounds
- Adherence to company policies and safety procedures
Job Duties
- Greet guests and determine group size
- Seat guests by offering clean, available tables
- Remove and place chairs and updated menus at each seat
- Guide guests through dining rooms and provide assistance when needed
- Move and arrange tables, chairs, and utensils for groups with special needs
- Ensure appropriate cutlery and place settings for each guest
- Check menus to confirm they are updated, clean, complete, and wrinkle-free
- Maintain cleanliness in work areas throughout the day
- Monitor seating availability, service quality, guest safety, and well-being
- Comply with safety policies and report accidents, injuries, and unsafe working conditions
- Participate in safety training and obtain necessary certifications
- Keep uniform and personal appearance professional and neat
- Maintain confidentiality of proprietary information and protect company property
- Greet and acknowledge all guests per company standards
- Communicate clearly and professionally with coworkers and handle phone calls using appropriate protocols
- Foster positive working relationships and support team objectives
- Respond appropriately to employee concerns
- Ensure quality standards and expectations are met
- Be able to stand, sit, or walk for extended periods
- Move or lift objects weighing up to 10 pounds independently
- Perform other reasonable duties as assigned by supervisors
Job Criteria
Experience
No experience required
Job Location
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