Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
weekly pay
Employee assistance program
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Job Description
Delaware North Sportservice is a well-established hospitality company providing premier food, beverage, and retail services at iconic venues. One of their key locations is Little Caesars Arena, a 20,000-seat facility in Detroit, Michigan, which opened in 2017 and serves as the home arena for the NHL's Detroit Red Wings and the NBA's Detroit Pistons. Delaware North Sportservice offers a comprehensive suite of services at the arena including concessions, premium dining, club areas, loge boxes, and suites, ensuring a first-class experience for all attendees. As a division of Delaware North, a global family-owned company with over 100 years of history, Sportservice... Show More
Job Requirements
- No high school diploma or GED required
- Prior experience in a guest service environment preferred
- Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously
- Ability to effectively communicate with guests and team members
- Ability to remain on feet for entire length of shift
- Ability to maneuver between tables and around corners
- Ability to lift and carry up to 35 pounds
Job Qualifications
- Prior experience in a guest service environment preferred
- Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously
- Ability to effectively communicate with guests and team members
- No high school diploma or GED required
Job Duties
- Review floor plan and reservation book daily to create seating charts
- Seat guests and maintain control of wait times
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
- Answer restaurant telephone line during assigned hours of operation
Job Location
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