Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Aramark is a global leader in providing food services, facilities management, and uniform services across various industries including healthcare, education, business, and sports. With operations spanning 15 countries, Aramark takes pride in serving millions of guests daily by delivering exceptional service and cultivating a positive impact on communities and the environment. Rooted in service and united by a strong sense of purpose, Aramark is committed to fostering a diverse and inclusive workplace where every employee is treated fairly and given equal opportunity to grow and succeed. The company values the development of talents, fueling the passions of its workforce and empowering professional growth, making it a great place for individuals seeking new challenges and a supportive community.
We are currently seeking a Host/Hostess to join our team, a role that serves as the first point of contact for guests and the cornerstone of an outstanding customer experience. In this dynamic position, your primary responsibility will be to warmly greet guests as they arrive, seat them efficiently to maximize dining area use, and attend to their needs with a positive and professional demeanor. More than just seating guests, you will be instrumental in managing the flow of the dining environment, assisting guests with special requests, and collaborating closely with kitchen and service staff to ensure smooth operations. Your ability to connect with guests instantly and handle any issues with empathy and efficiency is crucial, as it directly influences their satisfaction and loyalty.
The Host/Hostess role is not only about service but also about creating a welcoming atmosphere where guests feel valued and cared for. This includes maintaining the cleanliness and appeal of the front-of-house environment and adhering to all food safety and sanitation policies. Flexibility is essential, as the role requires availability during evenings, weekends, and holidays to meet the business demands. Physical demands such as lifting, standing for extended periods, and other activities are part of the job, and wearing uniforms or personal protective equipment may be required. Aramark supports its employees by offering opportunities to learn new skills and adapt to evolving responsibilities, fostering a workplace where teamwork, respect, and innovation drive success.
We are currently seeking a Host/Hostess to join our team, a role that serves as the first point of contact for guests and the cornerstone of an outstanding customer experience. In this dynamic position, your primary responsibility will be to warmly greet guests as they arrive, seat them efficiently to maximize dining area use, and attend to their needs with a positive and professional demeanor. More than just seating guests, you will be instrumental in managing the flow of the dining environment, assisting guests with special requests, and collaborating closely with kitchen and service staff to ensure smooth operations. Your ability to connect with guests instantly and handle any issues with empathy and efficiency is crucial, as it directly influences their satisfaction and loyalty.
The Host/Hostess role is not only about service but also about creating a welcoming atmosphere where guests feel valued and cared for. This includes maintaining the cleanliness and appeal of the front-of-house environment and adhering to all food safety and sanitation policies. Flexibility is essential, as the role requires availability during evenings, weekends, and holidays to meet the business demands. Physical demands such as lifting, standing for extended periods, and other activities are part of the job, and wearing uniforms or personal protective equipment may be required. Aramark supports its employees by offering opportunities to learn new skills and adapt to evolving responsibilities, fostering a workplace where teamwork, respect, and innovation drive success.
Job Requirements
- High school diploma or equivalent
- previous experience in host/hostess or customer service role preferred
- strong communication skills
- ability to handle multiple tasks efficiently
- flexible availability to work evenings, weekends, and holidays
- able to obtain food safety certification
- able to stand for extended periods
- willingness to wear uniforms and personal protective equipment
Job Qualifications
- Previous host/hostess or food service experience preferred
- demonstrates excellent guest service skills
- demonstrates excellent communication and interpersonal skills, both written and verbal
- demonstrates strong organizational skills, accuracy, and attention to detail
- ideal candidate has a flexible schedule to work evenings, weekends, and holidays
- enjoys working in a lively environment
- must be able to obtain food safety certification
Job Duties
- Greets guests as they arrive
- seat them accordingly ensuring the optimum use of tables
- ensures any special needs or requests for diners are accommodated and arranged
- maintains the appearance and cleanliness of the front-of-house environment
- escalates any guest needs or concerns as necessary
- works closely with the kitchen staff and servers optimizing communication to ensure efficient operations
- maintains excellent guest service and positive demeanor towards guests, clients, co-workers, etc
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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