Host / Hostess at Old Chicago Pizza and Taproom Green Bay, WI

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
voluntary benefits
Team member discounts

Job Description

Old Chicago Pizza and Taproom is a well-established, full-service casual dining restaurant brand known for its commitment to serving high-quality craft beers, fresh ingredient-based pizzas, and classic American fare. Since its beginning in 1976, Old Chicago has been a pioneer in the craft beer movement, boasting over 100 locations across the United States. The restaurant prides itself on a vibrant and welcoming environment that celebrates its legacy of quality and customer satisfaction through every pint poured and pizza made. The culture at Old Chicago is steeped in creating a communal atmosphere where guests can enjoy great food, craft beer, and genuine hospitality. This makes it not just a dining destination but a place where memories are made and friendships are forged. The company also believes deeply in supporting its team members with comprehensive benefits, flexible scheduling options, and opportunities for advancement, making it a desirable employer for individuals seeking career growth in the hospitality industry.

The Host/Hostess role at Old Chicago Green Bay, WI, is essential to creating a warm and inviting first and last impression for all guests visiting the restaurant. Whether part-time or full-time, those in this role receive a highly competitive pay rate and access to a comprehensive benefits program including medical, dental, vision, life, and disability insurance along with optional voluntary benefits. The position comes with flexible scheduling to support team members’ school, family, and life commitments. As the front door of the restaurant, the host or hostess is responsible for efficiently guiding guests through their dining experience starting from their arrival to seating and throughout their visit. This role requires a personable and professional demeanor, ensuring that every interaction reflects the Old Chicago commitment to hospitality and guest satisfaction.

Daily duties are designed around enhancing the guest experience by providing timely and accurate communication on wait times, directing guests within the restaurant, managing reservations, taking to-go orders, and addressing any questions or concerns with warmth and attentiveness. As a key part of the team, the host or hostess contributes not just to the operational flow but to building loyalty through exceptional service that encourages repeat visits. This position opens pathways for career development within the full-service casual dining space focusing on beer, pizza, and American food, making it perfect for individuals eager to grow within the hospitality sector. The company supports diversity and inclusion as an Equal Opportunity/E-Verify Employer and values a can-do attitude among its staff to drive 100 percent guest satisfaction and a memorable dining experience at every visit.

Job Requirements

  • must be at least 16 years of age
  • must be 18 years or older if serving alcohol
  • flexible availability to work a variety of shifts
  • ability to stand for extended periods
  • good communication skills
  • friendly and approachable demeanor
  • reliable and punctual

Job Qualifications

  • must be at least 16 years of age
  • flexible availability to work various shifts
  • excellent communication and interpersonal skills
  • ability to deliver outstanding customer service
  • ability to handle guest inquiries and manage reservations effectively
  • experience in a front-of-house role preferred but not required
  • proven ability to work as part of a team and maintain a positive attitude

Job Duties

  • set the stage for an exceptional dining experience by guiding guests to their tables while engaging in warm and friendly conversation
  • demonstrate genuine hospitality during every interaction whether in person or over the phone
  • provide accurate wait times and manage guest flow
  • direct guests to restrooms and other amenities
  • take reservations and to-go orders
  • answer guest questions and address concerns promptly
  • contribute to a positive and team-oriented work environment

Job Criteria

Experience

No experience required


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