Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible scheduling
Job Description
Old Chicago Pizza (OCP) is a renowned full-service restaurant concept that has been serving high-quality craft beers, delicious pizzas, and American fare since 1976. With more than 100 locations, Old Chicago is committed to providing an exceptional dining experience where the atmosphere is just as important as the food and drinks. Celebrating over 40 years of success, the company takes pride in crafting each meal from fresh, scratch-made ingredients and offering a taproom experience focused on both local and international beers. This longstanding dedication to quality and customer satisfaction has made Old Chicago a favorite gathering place for beer lovers and food enthusiasts alike.
The role of Host or Hostess at Old Chicago is integral to maintaining the welcoming and vibrant atmosphere the brand is known for. As the first face guests see when they walk through the door, hosts and hostesses create lasting impressions that set the tone for the entire dining experience. Your responsibilities will involve professionally guiding guests to their tables, delivering warm and friendly interactions, managing reservations, handling to-go orders, and providing exceptional customer service over the phone or in person. The position requires genuine hospitality, strong communication skills, and the ability to engage positively with every guest. Whether providing accurate wait times or answering questions, hosts and hostesses are central to fostering a sense of loyalty and satisfaction among patrons.
Old Chicago offers both part-time and full-time opportunities with flexible scheduling designed to accommodate diverse lifestyles and commitments, including school and family responsibilities. The position comes with a competitive hourly wage and comprehensive benefits packages for all team members. Benefits include medical, dental, vision, life, and disability insurance, as well as voluntary additional options. There are clear paths for advancement within the company, making this an excellent opportunity for career growth in a casual dining environment focused on beer, pizza, and excellent American cuisine. Working at Old Chicago means joining a team that values collaboration, passion for great food and drink, and dedication to creating memorable guest experiences.
The host or hostess role is perfect for individuals who desire a dynamic, team-oriented atmosphere and who place high value on guest satisfaction and exceptional service. With a focus on guest seating, greeting, reception, and managing reservations, the position offers an excellent opportunity to develop interpersonal and customer service skills in a thriving restaurant environment. Old Chicago is an Equal Opportunity Employer and welcomes applicants who are enthusiastic about contributing to a team that has proudly maintained its reputation for quality and service over decades. While the primary duties focus on guest interaction and management, team members may be asked to perform additional tasks to ensure smooth restaurant operations. If you are looking for a position that offers flexibility, competitive pay, benefits, and career growth, while being part of a well-established and beloved restaurant brand, Old Chicago invites you to apply and become part of their winning team.
The role of Host or Hostess at Old Chicago is integral to maintaining the welcoming and vibrant atmosphere the brand is known for. As the first face guests see when they walk through the door, hosts and hostesses create lasting impressions that set the tone for the entire dining experience. Your responsibilities will involve professionally guiding guests to their tables, delivering warm and friendly interactions, managing reservations, handling to-go orders, and providing exceptional customer service over the phone or in person. The position requires genuine hospitality, strong communication skills, and the ability to engage positively with every guest. Whether providing accurate wait times or answering questions, hosts and hostesses are central to fostering a sense of loyalty and satisfaction among patrons.
Old Chicago offers both part-time and full-time opportunities with flexible scheduling designed to accommodate diverse lifestyles and commitments, including school and family responsibilities. The position comes with a competitive hourly wage and comprehensive benefits packages for all team members. Benefits include medical, dental, vision, life, and disability insurance, as well as voluntary additional options. There are clear paths for advancement within the company, making this an excellent opportunity for career growth in a casual dining environment focused on beer, pizza, and excellent American cuisine. Working at Old Chicago means joining a team that values collaboration, passion for great food and drink, and dedication to creating memorable guest experiences.
The host or hostess role is perfect for individuals who desire a dynamic, team-oriented atmosphere and who place high value on guest satisfaction and exceptional service. With a focus on guest seating, greeting, reception, and managing reservations, the position offers an excellent opportunity to develop interpersonal and customer service skills in a thriving restaurant environment. Old Chicago is an Equal Opportunity Employer and welcomes applicants who are enthusiastic about contributing to a team that has proudly maintained its reputation for quality and service over decades. While the primary duties focus on guest interaction and management, team members may be asked to perform additional tasks to ensure smooth restaurant operations. If you are looking for a position that offers flexibility, competitive pay, benefits, and career growth, while being part of a well-established and beloved restaurant brand, Old Chicago invites you to apply and become part of their winning team.
Job Requirements
- Must be at least 16 years of age or 18 years if serving alcohol
- Flexible availability to work a variety of shifts
- Ability to stand for extended periods
- Must be able to work evenings, weekends, and holidays
- Basic knowledge of restaurant seating and reservation systems preferred
- Ability to multitask and stay organized
- Willingness to perform additional related duties as needed
Job Qualifications
- Excellent interpersonal and communication skills
- Ability to engage warmly and professionally with guests
- Experience in customer service preferred but not required
- Ability to handle phone calls and manage reservations
- High school diploma or equivalent
- Positive attitude and strong work ethic
- Ability to work in a fast-paced environment
Job Duties
- Set the stage for an exceptional dining experience by guiding guests safely and professionally to their table
- Engage in warm and friendly conversation with guests
- Demonstrate genuine hospitality during every interaction, whether over the phone or in person
- Provide accurate wait times and assist with reservations and to-go orders
- Create positive first impressions that build guest loyalty
- Be a team player with a can-do attitude
- Deliver 100 percent guest satisfaction
Job Criteria
Experience
No experience required
Job Location
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