Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.00 - $14.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
voluntary benefits
flexible scheduling
Career advancement opportunities
Team member discounts

Job Description

Old Chicago Pizza (OCP) is a renowned full-service casual dining restaurant chain with over 40 years of experience, dedicated to delivering exceptional craft beer, pizza, and American cuisine. Established in 1976, Old Chicago has grown to more than 100 locations, serving local and international beers alongside made-from-scratch pizzas and taproom fare crafted with fresh, high-quality ingredients. At the heart of our success is a vibrant atmosphere where craft beer culture thrives, and guests enjoy great food and good times in a welcoming environment. We take pride in not only the quality of our food and beverages but also in the exceptional service and hospitality that our team members provide to every guest walking through our doors.

We are currently hiring Hosts and Hostesses to be the crucial first and last impression for our guests. This role is fundamental to the success of each Old Chicago restaurant as our Hosts and Hostesses contribute directly to delivering a perfectly crafted and memorable dining experience every time. The position involves greeting guests warmly, guiding them safely and professionally through the dining room, managing waitlists and reservations, and providing outstanding customer service both in person and over the phone. Our Hosts/Hostesses set the stage for what promises to be an exceptional meal, ensuring guests feel welcome and valued from the moment they arrive to when they leave.

This role is ideal for individuals who are passionate about hospitality and enjoy interacting with people. You'll be the friendly face and voice of Old Chicago, responsible for making great first impressions that build guest loyalty and a positive dining atmosphere. We value team players with a can-do attitude who are committed to achieving 100% guest satisfaction. This job offers flexible part-time or full-time hours with a competitive pay rate, comprehensive benefits, and opportunities for career advancement in a growing restaurant company. Our commitment to you as a team member includes flexible scheduling to accommodate school, life, and family needs, medical, dental, vision, life, and disability insurance, voluntary benefits, and exclusive team member discounts.

Old Chicago prides itself on career growth and development, offering team members the opportunity to advance within the company. Our environment is inclusive and dynamic, perfect for individuals looking to build a long-term career in the restaurant and hospitality industry. As an Equal Opportunity Employer and participant in E-Verify, Old Chicago is committed to creating a diverse and inclusive workplace. We invite enthusiastic, hospitable, and friendly individuals to join our team and contribute to delivering outstanding guest experiences at every location.

Job Requirements

  • Must be at least 16 years of age or 18 years or older if serving alcohol
  • Flexible availability to work various shifts
  • Ability to communicate effectively with guests and team members
  • Willingness to provide excellent customer service
  • Capacity to stand and walk during shifts
  • Reliable and punctual
  • Positive attitude and friendly demeanor

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is beneficial
  • Strong communication and interpersonal skills
  • Ability to engage warmly and professionally with guests
  • Basic phone and reservation handling skills
  • Capable of standing for extended periods
  • Team-oriented mindset

Job Duties

  • Set the stage for an exceptional dining experience by guiding guests safely and professionally to their table
  • Engage in warm and friendly conversation with guests
  • Demonstrate genuine hospitality over the phone and in person
  • Provide accurate wait times and take reservations
  • Assist with receiving to-go orders
  • Answer guest questions
  • Create positive first impressions that build guest loyalty
  • Be a team player with a can-do attitude to deliver 100% guest satisfaction

Job Criteria

Experience

No experience required


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