
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Day Shifts
Benefits
Paid training
weekly pay
Career advancement opportunities
Discounted meals during shifts
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Employee assistance program
Life insurance
Verizon wireless discount
Job Description
The Old Spaghetti Factory is a well-established family-owned restaurant chain that has been delighting customers with authentic Italian cuisine since 1969. Founded by Gus and Sally Dussin, this beloved chain has grown to encompass 40 locations nationwide, each offering a unique blend of delicious food, warm hospitality, and an inviting atmosphere. The company remains committed to its core values of teamwork, positive leadership, and cultivating a true sense of belonging for all team members. The Old Spaghetti Factory prides itself on providing exceptional service and maintaining a friendly, personable environment for both guests and staff alike. With a rich history and a loyal customer base, the company is dedicated to maintaining its reputation as a top choice for Italian dining while fostering a supportive work environment where employees can thrive and grow their careers.
The position of Host/Hostess at The Old Spaghetti Factory is a vital role focused on ensuring guests feel welcomed from the moment they arrive. This role is the first point of contact for customers and sets the tone for their entire dining experience. The Host/Hostess is responsible for greeting guests with a genuine smile, managing waiting lists and reservations, efficiently seating guests, and maintaining a clean and organized front-of-house area. This position requires a friendly demeanor, strong multitasking abilities, and excellent customer service skills. Hosts and Hostesses also assist in clearing tables and supporting other team members as needed. Working at The Old Spaghetti Factory means becoming part of an engaged team that values your contribution, offers paid training, competitive weekly pay, and benefits including medical, dental, vision coverage, and a 401(k) plan for eligible employees. This is an excellent opportunity for individuals who enjoy interacting with people, thrive in a fast-paced environment, and wish to grow within a respected and stable restaurant company. The company encourages applications from candidates of all backgrounds, providing an inclusive workplace with reasonable accommodations for those with disabilities. Interested applicants can apply online or in person between 2-4 PM daily. The Old Spaghetti Factory offers a rewarding work experience with opportunities for advancement and a comprehensive benefits package designed to support employee well-being and satisfaction.
The position of Host/Hostess at The Old Spaghetti Factory is a vital role focused on ensuring guests feel welcomed from the moment they arrive. This role is the first point of contact for customers and sets the tone for their entire dining experience. The Host/Hostess is responsible for greeting guests with a genuine smile, managing waiting lists and reservations, efficiently seating guests, and maintaining a clean and organized front-of-house area. This position requires a friendly demeanor, strong multitasking abilities, and excellent customer service skills. Hosts and Hostesses also assist in clearing tables and supporting other team members as needed. Working at The Old Spaghetti Factory means becoming part of an engaged team that values your contribution, offers paid training, competitive weekly pay, and benefits including medical, dental, vision coverage, and a 401(k) plan for eligible employees. This is an excellent opportunity for individuals who enjoy interacting with people, thrive in a fast-paced environment, and wish to grow within a respected and stable restaurant company. The company encourages applications from candidates of all backgrounds, providing an inclusive workplace with reasonable accommodations for those with disabilities. Interested applicants can apply online or in person between 2-4 PM daily. The Old Spaghetti Factory offers a rewarding work experience with opportunities for advancement and a comprehensive benefits package designed to support employee well-being and satisfaction.
Job Requirements
- High school diploma or equivalent preferred
- Ability to communicate effectively in English
- Must be at least 18 years old
- Must be able to work flexible hours including evenings, weekends and holidays
- Ability to stand and walk for extended periods
- Must be able to lift up to 40 pounds
- Previous customer service experience preferred
- Basic knowledge of reservation and seating systems helpful
Job Qualifications
- Previous customer service or restaurant experience is a plus but not required
- Exceptional interpersonal and communication skills to interact effectively with guests and team members
- Strong organizational and multitasking abilities to handle high-volume situations efficiently
- Ability to remain calm and composed, providing excellent service even during busy times
- A positive and friendly demeanor
- Flexibility to work evenings, weekends, and holidays
- Able to lift 40lbs, stand, walk, bend, reach and stoop throughout shift
Job Duties
- Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude
- Manage guest flow, take reservations, manage wait list, assign tables, ensure fair and efficient seating
- Maintain a clean and organized front-of-house area and waiting area
- Assist in clearing dishes and cleaning tables
- Escort guests to their assigned tables, present menus, and assist with seating arrangements, accommodate special seating requests if possible
- Engage with guests, anticipate their needs, and respond promptly to inquiries or concerns
- Obtain knowledge of daily specials, menu items and restaurant promotions
- Maintain a professional, polished appearance, adhering to company standards
Job Criteria
Experience
No experience required
Job Location
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