Host / Hostess

Greenville, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $10.00 - $11.00

Work Schedule

Flexible

Benefits

competitive pay

flexible scheduling

Advancement opportunities

Team member discounts

friendly work environment

Job Description

Logan's Roadhouse, founded in 1991, is a well-established full-service casual dining restaurant concept known for revisiting the classic roadhouse experience with a modern twist. With over 100 company-owned locations, Logan's Roadhouse prioritizes welcoming hospitality, attentive service, and an upbeat atmosphere to create an exceptional dining experience for its guests. The company prides itself on its quality team, considering its members as the best recipe for success. Their brand is built on the foundation of warm hospitality, where team members treat each guest like an old friend, making everyone feel welcome and valued. As a company, Logan's Roadhouse emphasizes the importance of bringing genuine kindness and friendliness to every interaction, making it a standout destination for both employees and customers alike.

The role of Host/Hostess at Logan's Roadhouse is integral to delivering this mission. This position represents the first and last impression guests have when they visit, setting the tone for their entire dining experience. Whether greeting guests, managing reservations, or assisting with to-go orders, Hosts and Hostesses play a pivotal role in maintaining the restaurant's high standards of hospitality. This role requires someone with a warm, outgoing personality and a commitment to exceptional guest service. Hosts and Hostesses are responsible for guiding guests safely and efficiently through the dining room, accurately communicating wait times, answering questions, and creating positive impressions that encourage guests to return. The position is available both full-time and part-time, with flexible scheduling options to accommodate various lifestyles, including school and family commitments. Logan's offers competitive pay, advancement opportunities, and team member discounts, making it an attractive place for career growth within the hospitality industry. By joining Logan's Roadhouse, candidates become part of a supportive team dedicated to providing an unforgettable experience for every guest, reaffirming the restaurant's reputation as a go-to destination for quality dining and fun times.

Job Requirements

must be at least 16 years of age or 18 years or older if serving alcohol
flexible availability to work a variety of shifts
ability to stand for extended periods
ability to work evenings, weekends, and holidays
authorization to work in the country
good physical stamina

Job Qualifications

excellent communication and interpersonal skills
ability to engage with guests in a friendly and professional manner
customer service experience preferred
ability to multi-task and work efficiently in a fast-paced environment
basic computer skills for handling reservations and orders
willingness to learn and adapt
positive attitude and strong teamwork skills

Job Duties

set the stage for an exceptional dining experience by guiding guests safely and professionally to their table
engage in warm and friendly conversation with guests
demonstrate genuine hospitality during every interaction in person or over the phone
provide accurate wait times and direct guests to the restrooms
take reservations, receive to-go orders, and answer questions
create positive first impressions that build guest loyalty
be a team player with a can-do attitude to deliver 100 percent guest satisfaction