Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $10.75 - $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
dining discount
Retail wine discount
Event discount
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401k
Paid Time Off
flexible schedule
early pay access
Wellness Support
mental health support
Wine education
Culinary education
career growth
Team rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a distinguished lifestyle brand known for its unique blend of a Napa-style tasting room, wine-inspired retail, and a full-service restaurant, bar, and private event space. Established in 2005, Cooper's Hawk has successfully brought the Napa Valley experience to its guests and Wine Club members across the country. The company's scratch-kitchen menu is thoughtfully designed to complement and enhance their award-winning wines, making every dining experience memorable. The Cooper's Hawk Wine Club is among the largest in the world, offering exclusive benefits such as curated dining and travel experiences, fostering a deep connection with wine enthusiasts and creating a vibrant lifestyle centered around food and wine. Additionally, Cooper's Hawk has expanded its culinary offerings with Piccolo Buco, introducing the vibrant flavors of Rome to its portfolio, further enriching its brand as a premiere culinary and wine destination.
As a Host at Cooper's Hawk, you will play a pivotal role in setting the tone for the entire guest experience. This is a highly interactive and dynamic position that requires delivering uncompromising hospitality from the moment guests arrive until their final farewell. Your responsibilities include warmly welcoming guests, ensuring a smooth table flow, and engaging in meaningful conversations that make every guest feel personally taken care of. The role demands enthusiasm, professionalism, and attention to detail to maintain a polished and inviting atmosphere. You will be expected to greet guests energetically, manage dining room pacing effectively to avoid bottlenecks, and respond to guest inquiries about food, wine, and experiences with warmth and knowledge. Effective communication and teamwork with managers and other team members are essential to maintain seamless service.
The Host position at Cooper's Hawk offers numerous benefits including a 50 percent dining and carryout discount, 40 percent retail wine discount, and 20 percent discount on retail and private events. Employees also enjoy monthly wine tastings for two, comprehensive medical, dental, vision, and telehealth coverage, and a 401k plan with company match. Flexible schedules, paid time off, early pay access, and wellness and mental health support are provided, contributing to a positive and supportive work environment. Cooper's Hawk is committed to career growth, offering a Career Growth Flight Plan and ongoing wine and culinary education to nurture employees' professional development. Team member rewards, milestone recognition, and referral bonuses further emphasize the company's dedication to valuing and motivating its staff.
To succeed as a Host at Cooper's Hawk, candidates must bring a genuine love for hospitality and a keen ability to multitask in a fast-paced environment. Comfort with physical demands such as lifting up to 40 pounds and standing for extended periods is required. The position demands flexibility to work weekends and holidays, strong communication skills, and the ability to read, write, and understand English proficiently. Cooper's Hawk is an equal opportunity employer that embraces diversity and makes reasonable accommodations throughout the employment process, ensuring an inclusive and welcoming workplace for all. This role is ideal for individuals passionate about delivering exceptional guest experiences while being part of a respected and growing lifestyle brand.
As a Host at Cooper's Hawk, you will play a pivotal role in setting the tone for the entire guest experience. This is a highly interactive and dynamic position that requires delivering uncompromising hospitality from the moment guests arrive until their final farewell. Your responsibilities include warmly welcoming guests, ensuring a smooth table flow, and engaging in meaningful conversations that make every guest feel personally taken care of. The role demands enthusiasm, professionalism, and attention to detail to maintain a polished and inviting atmosphere. You will be expected to greet guests energetically, manage dining room pacing effectively to avoid bottlenecks, and respond to guest inquiries about food, wine, and experiences with warmth and knowledge. Effective communication and teamwork with managers and other team members are essential to maintain seamless service.
The Host position at Cooper's Hawk offers numerous benefits including a 50 percent dining and carryout discount, 40 percent retail wine discount, and 20 percent discount on retail and private events. Employees also enjoy monthly wine tastings for two, comprehensive medical, dental, vision, and telehealth coverage, and a 401k plan with company match. Flexible schedules, paid time off, early pay access, and wellness and mental health support are provided, contributing to a positive and supportive work environment. Cooper's Hawk is committed to career growth, offering a Career Growth Flight Plan and ongoing wine and culinary education to nurture employees' professional development. Team member rewards, milestone recognition, and referral bonuses further emphasize the company's dedication to valuing and motivating its staff.
To succeed as a Host at Cooper's Hawk, candidates must bring a genuine love for hospitality and a keen ability to multitask in a fast-paced environment. Comfort with physical demands such as lifting up to 40 pounds and standing for extended periods is required. The position demands flexibility to work weekends and holidays, strong communication skills, and the ability to read, write, and understand English proficiently. Cooper's Hawk is an equal opportunity employer that embraces diversity and makes reasonable accommodations throughout the employment process, ensuring an inclusive and welcoming workplace for all. This role is ideal for individuals passionate about delivering exceptional guest experiences while being part of a respected and growing lifestyle brand.
Job Requirements
- At least 18 years of age
- Ability to lift up to 40 pounds and stand for extended periods
- Willingness to work weekends and holidays
- Ability to read, write, and understand English
Job Qualifications
- At least 18 years of age
- A genuine love for hospitality and a desire to create unforgettable experiences
- Comfort in a fast paced environment with strong multitasking skills
- Ability to lift up to 40 pounds and stand for extended periods
- Willingness to work weekends and holidays
- Team spirit and clear communication
- Ability to read, write, and understand English
Job Duties
- Greet guests with energy and enthusiasm from the very first interaction
- Answer guest phone calls with professionalism and hospitality
- Follow checklists to set up the host area for a smooth shift
- Maintain a professional image at all times by adhering to all appearance and behavior guidelines
- Keep track of table flow and dining room pacing to deliver an excellent guest experience
- Adjust seating plans as needed to avoid bottlenecks and wait time surprises
- Manage special seating requests of guests consistent with table availability
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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