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Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
team environment
Career advancement opportunities

Job Description

Black Bear Diners has proudly been serving Good Old Fashioned Family Food since 1995, establishing itself as a beloved dining destination known for its fun, family-friendly atmosphere and commitment to providing great homemade meals in generous portions. With a dedication to genuine, friendly, and immediate service, Black Bear Diners has built a loyal customer base through its warm hospitality and consistently high-quality food. The restaurant’s unique identity centers around creating an inviting environment where guests of all ages can enjoy comforting dishes made from scratch, reflecting a classic American diner experience with a contemporary twist.

Now expanding its footpr... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in hospitality or restaurant service preferred
  • good interpersonal and communication skills
  • ability to stand for extended periods
  • basic knowledge of point-of-sale systems
  • availability to work evenings, weekends, and holidays
  • must be able to handle cash and electronic payments accurately

Job Qualifications

  • Experience in a host or cashier role in a restaurant setting
  • strong customer service skills
  • ability to manage seating flow and waitlist effectively
  • excellent communication skills
  • ability to work well in a team environment
  • attention to detail in maintaining cleanliness and order
  • basic math skills for handling payments
  • flexibility to work varied shifts and fill in other roles as needed

Job Duties

  • Greet all arriving guests warmly and promptly
  • seat guest guests based on guest preferences and balancing of customer flow in service stations
  • when immediate seating is limited, record guest names and number of people in party
  • provide guests with estimated waiting time
  • call out name and number of party when tables become available
  • upon seating, offer guests a menu
  • inspect table for proper presentation and completeness
  • relay messages to servers as needed
  • maintain clean entrance, lobby, dining room, and restrooms
  • transport bus tubs with dirty dishes to dish room if dish machine if needed
  • clean and reset tables promptly
  • clean chairs, booths, and surrounding carpet
  • process payments correctly and efficiently
  • close checks
  • thank guests for their visit and invite them to return
  • perform side work at the start and end of each shift as assigned
  • be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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