Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Tip pool
Meals discount
Employee assistance program
Employee Referral Bonuses
Life insurance
Dental Insurance
vision coverage
accident insurance
Flexible medical accounts
401(k) with Company Match
Paid Time Off
Job Description
Elmer's Restaurants is a well-established family-owned and operated restaurant chain that has been serving the Northwest since 1960. Originating from Portland, Oregon, Elmer's began as a breakfast-focused pancake house, founded by Walt and Dorothy Elmer. Their commitment to quality home-style cooking and bringing communities together made the restaurant an immediate success. The original buttermilk pancake recipe, a cherished secret purchased by Walt Elmer, is still used today, reflecting the restaurant's dedication to tradition and quality. Over the decades, Elmer's expanded its menu to include lunch and dinner options, evolving into Elmer's Pancake & Steakhouse. The company began franchising in 1966 and has grown steadily to operate 18 company-owned locations across Oregon, Washington, Idaho, and Arizona. Elmer's values a warm, inviting family atmosphere combined with seasonally fresh entrees and premium, made-from-scratch favorites. This commitment has earned Elmer's a reputation as a beloved dining destination in the Northwest region. Elmer's offers numerous career advancement opportunities within its diverse locations and fosters a community-oriented environment where team members are integral to the company's ongoing success.
The Host/Busser position at Elmer's Restaurants in Hillsboro, OR, plays a vital role in delivering exceptional guest experiences, aligning with the company's mission of delighting every guest. Hosts are often the first and last point of contact for guests, so embodying the art of hospitality with a warm and gracious personality is essential. This role requires someone who can manage guest arrivals with a welcoming presence, efficiently coordinate seating and waitlists, and support servers by assisting guest needs throughout their dining experience. Additionally, the Host/Busser maintains the cleanliness and organization of the front-of-house areas and may assist in bussing tables during busy periods. This position is an excellent fit for individuals who thrive in customer-focused environments, have keen attention to detail, and possess strong communication skills. Elmer's provides a supportive work environment with competitive benefits including a tip pool shared between front and back of house, discounted meals, employee assistance programs, and opportunities to earn paid time off. Working at Elmer's means joining a dedicated team that values service and community in an established restaurant company with a rich history and promising future. This role is a fantastic entry point for those passionate about hospitality and looking to grow within a respected and expanding restaurant organization.
The Host/Busser position at Elmer's Restaurants in Hillsboro, OR, plays a vital role in delivering exceptional guest experiences, aligning with the company's mission of delighting every guest. Hosts are often the first and last point of contact for guests, so embodying the art of hospitality with a warm and gracious personality is essential. This role requires someone who can manage guest arrivals with a welcoming presence, efficiently coordinate seating and waitlists, and support servers by assisting guest needs throughout their dining experience. Additionally, the Host/Busser maintains the cleanliness and organization of the front-of-house areas and may assist in bussing tables during busy periods. This position is an excellent fit for individuals who thrive in customer-focused environments, have keen attention to detail, and possess strong communication skills. Elmer's provides a supportive work environment with competitive benefits including a tip pool shared between front and back of house, discounted meals, employee assistance programs, and opportunities to earn paid time off. Working at Elmer's means joining a dedicated team that values service and community in an established restaurant company with a rich history and promising future. This role is a fantastic entry point for those passionate about hospitality and looking to grow within a respected and expanding restaurant organization.
Job Requirements
- High school diploma or equivalent preferred
- Must have valid Food Handler's Card
- Valid Alcohol Server Permit if required
- Ability to communicate effectively in English
- Basic math and computer data entry skills
- Positive interpersonal skills
- Ability to handle fluctuating business demands
- Knowledge of dining room procedures
- Ability to work independently and as a team member
Job Qualifications
- Must be able to speak, read, write, and understand the primary language of the work location and guests
- Must have a valid Food Handler's Card
- Must have a valid Alcohol Server Permit if required by state regulations
- Demonstrated positive interpersonal skills
- Knowledge of sequence of service and dining room procedures
- Ability to make quality decisions with supervisory assistance
- Capable of working independently and in a team
- Guest sensitivity and good timing to seat guests promptly
Job Duties
- Greets guests in a warm and welcoming manner
- Opens door for guests arriving and departing whenever possible
- Welcomes guests and identifies if they are first-time visitors
- Informs manager and server of any first-time guests
- Accommodates special needs of guests such as boosters, high chairs, and disabilities
- Manages the wait list when the restaurant is full
- Provides guests assistance to servers as needed
- Processes guest payments
- Maintains cleanliness of lobby, waiting area, cashier stand, and restrooms
- Serves as busser during busy times including cleaning and sanitizing front-of-house areas
- Restocks tables with appropriate items
- Removes dirty dishes, utensils, and glasses to bus cart area
- Empties and cleans bus cart and returns it to server aisle
- Refills coffees and waters for guests
- Picks up trash and debris in parking lot and sidewalk areas
- Completes side work and extra projects as assigned
Job Criteria
Experience
No experience required
Job Location
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