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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $12.00
Benefits
Paid Time Off
Health Insurance
Employee Discounts
flexible scheduling
Professional development opportunities
Retirement Plan
team events
Job Description
Join our vibrant and dynamic team as a Host, where your lively personality and exceptional customer service skills will be the key to creating a welcoming atmosphere for every guest who walks through our doors. Our establishment is focused on providing an outstanding dining or hospitality experience, making each guest feel valued, comfortable, and eager to return. As the first point of contact, the Host plays a crucial role in setting the tone for the entire experience, ensuring that every visitor starts their time with us on a positive note. This is a paid, in-person position, offering an exciting opportunity... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience as a host or in a customer service role preferred
- Ability to work in person with flexible hours including evenings weekends and holidays
- Strong communication and interpersonal skills
- Ability to stand for extended periods and perform light physical tasks as needed
- Proficiency with POS systems is preferred
- A positive attitude and a passion for guest satisfaction
Job Qualifications
- Prior experience as a host or hostess in food service or restaurant settings is highly desirable
- Strong communication skills to interact effectively with guests team members and management
- Familiarity with POS systems such as Aloha POS or Micros POS for managing reservations and guest check-ins
- Excellent customer service skills with a friendly approachable demeanor
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
- Knowledge of phone etiquette and guest relations best practices
- Previous experience in hotel or hospitality environments is a plus but not required
Job Duties
- Greet guests warmly with a friendly smile and positive attitude making them feel immediately welcomed
- Manage reservations and seating arrangements efficiently ensuring smooth flow during busy hours
- Answer phone inquiries with professionalism providing accurate information about services and wait times
- Maintain clear communication with kitchen staff and servers to coordinate seating and service flow
- Assist guests with special requests or accommodations to enhance their overall experience
- Handle guest concerns promptly and courteously turning any issues into positive resolutions
- Keep the host station organized clean and stocked with necessary materials to support daily operations
- Help buss tables promptly as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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