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Host, BG Restaurant

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $22.00 - $24.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
Disability insurance

Job Description

Bergdorf Goodman, a New York landmark since 1901, represents the global pinnacle of style, service, and modern luxury. Located at the iconic crossroads of fashion on 5th Avenue and 58th Street, Bergdorf Goodman has built a rich heritage by showcasing leading and emerging designers, making it a singular destination for discerning customers worldwide. As part of Saks Global's portfolio of top luxury retail brands and real estate assets, Bergdorf Goodman extends its legacy with BG.com, an exceptional online platform offering coveted collections for men and women with an unparalleled shopping experience. The company's commitment to excellence has made it synonymous with opulence, making it a prestigious name in luxury retail.

The Boutique Assistant position at Bergdorf Goodman plays a vital role within the Schiaparelli Boutique Business and Sales Team. This role involves providing daily support both internally and externally to maintain the boutique's impeccable standards, streamline daily operations, and assist associates in client engagement and appointments. The Boutique Assistant is the frontline ambassador, warmly greeting all guests and reflecting Bergdorf Goodman's brand and service standards. Duties include managing reservations and waitlists to ensure an optimal customer flow, maintaining an organized and elegant host stand, accommodating special guest requests, and supporting operational duties such as opening and closing tasks.

This role demands excellent interpersonal and communication skills, organizational capability, attention to detail, and the ability to remain calm and poised in a fast-paced, luxury retail environment. Prior experience as a hostess or front-of-house in luxury or fine dining environments is preferred, along with proficiency in reservation systems like OpenTable. The ability to work flexible hours including weekends, holidays, and peak retail periods is also essential. The salary range for this hourly position is $20.79 to $25.99, with starting pay depending on market, experience, and qualifications.

Working at Bergdorf Goodman offers exciting opportunities for personal and career growth, especially within a company that is continually transforming and growing. Employees gain exposure to career advancement opportunities across multiple facets of the Saks Global luxury retail empire, including retail, distribution, digital, and corporate sectors. Eligible full-time employees enjoy a comprehensive benefits package that includes medical, vision, and dental insurance, a 401(k) retirement plan, life and disability insurance, and additional voluntary benefits such as critical illness and accident insurance. Moreover, an amazing employee discount adds value to working with one of the most sought-after luxury brands. Bergdorf Goodman emphasizes diversity and inclusion, making it an inclusive employer committed to equal opportunity. The brand's recognition as a luxury retail icon ensures that employees thrive in an environment that celebrates excellence and style alongside professional development and support.

Job Requirements

  • Previous hostess or front-of-house experience preferred
  • Proficiency with reservation systems
  • Strong interpersonal and communication skills
  • Excellent organizational skills
  • Ability to remain calm in fast-paced environment
  • Flexible availability including weekends, holidays, and peak retail hours

Job Qualifications

  • Previous hostess or front-of-house experience preferred
  • Luxury or fine dining experience a plus
  • Strong interpersonal and communication skills
  • Excellent organizational skills and attention to detail
  • Ability to remain calm and poised in a fast-paced environment
  • Proficiency with reservation systems such as OpenTable preferred
  • Flexible availability including weekends, holidays, and peak retail hours

Job Duties

  • Greet all guests warmly and professionally upon arrival, reflecting the Bergdorf Goodman brand and service standards
  • Manage reservations, waitlists, and guest seating to ensure optimal dining flow
  • Communicate effectively with servers, managers, and kitchen staff regarding table status and guest needs
  • Maintain an organized and elegant host stand and entrance area
  • Accommodate special guest requests whenever possible with discretion and professionalism
  • Monitor dining room activity to ensure guest comfort and service efficiency
  • Answer phone calls, manage inquiries, and provide accurate wait-time information
  • Support opening and closing duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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