Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Range $13.73 - $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement
Professional certification reimbursement
Job Description
Delaware North Sportservice is a renowned provider of food, beverage, and retail services, operating in some of the most iconic venues and events across the United States. One of their prominent locations is the Little Caesars Arena in Detroit, Michigan, which is a state-of-the-art, 20,000-seat arena opened in 2017. The venue proudly serves as the home of two major professional sports teams: the NHL's Detroit Red Wings and the NBA's Detroit Pistons. Delaware North brings a robust and dynamic hospitality experience to the arena, offering a variety of services including concessions, premium dining, and exclusive club and suite services. This environment provides a unique opportunity for individuals passionate about the hospitality industry to join a company that values tradition, teamwork, and professional growth.
Delaware North is a family-owned business with over 100 years of history and a global legacy of excellence in hospitality. Their operations span national parks, sports arenas, casinos, hotels, and gaming facilities worldwide, emphasizing great times in great places. For prospective employees, Delaware North offers a diverse array of career pathways from part-time to full-time roles, all underpinned by a commitment to supportive working conditions and personal development.
The position available is for a seasonal Host at Little Caesars Arena. In this role, individuals will be responsible for welcoming guests and managing seating arrangements with grace and efficiency. This is a key frontline position requiring enthusiasm, excellent communication skills, and the ability to thrive in a fast-paced and high-energy atmosphere. Hosts are tasked with maintaining an organized host station, managing wait times, and ensuring guests have a pleasant experience from the moment they arrive until they depart.
This role is especially suitable for those who enjoy dynamic environments and seek a position where days pass quickly amid the excitement of live sports and entertainment events. As a tipped role, the base hourly pay ranges between $13.73 and $15.00 per hour, exclusive of potential tips earned during shifts. This compensation, combined with an array of benefits, makes it an appealing job opportunity.
Delaware North values its employees and invests in their well-being and career advancement. The company offers weekly pay, flexible work schedules, extensive training and professional development opportunities, and employee discounts. Additionally, eligible employees have access to health, dental, and vision insurance, a 401(k) savings plan with company matching, paid vacation and holidays, parental bonding leave, employee assistance programs, and tuition or professional certification reimbursement.
Working shifts typically happen during evenings, holidays, and weekends to align with arena event schedules. Physical demands include the need to be on one's feet for the entire shift, capability to move quickly between tables and corners, and the ability to lift up to 35 pounds. These requirements underscore the active nature of the host role and the need for stamina and physical fitness.
Overall, the Host position at Delaware North Sportservice is an excellent entry point into the hospitality sector within a renowned, globally respected company. It offers the chance to engage directly with guests, contribute to memorable experiences at a major sports venue, and build a career in hospitality backed by strong employer support and benefits.
Delaware North is a family-owned business with over 100 years of history and a global legacy of excellence in hospitality. Their operations span national parks, sports arenas, casinos, hotels, and gaming facilities worldwide, emphasizing great times in great places. For prospective employees, Delaware North offers a diverse array of career pathways from part-time to full-time roles, all underpinned by a commitment to supportive working conditions and personal development.
The position available is for a seasonal Host at Little Caesars Arena. In this role, individuals will be responsible for welcoming guests and managing seating arrangements with grace and efficiency. This is a key frontline position requiring enthusiasm, excellent communication skills, and the ability to thrive in a fast-paced and high-energy atmosphere. Hosts are tasked with maintaining an organized host station, managing wait times, and ensuring guests have a pleasant experience from the moment they arrive until they depart.
This role is especially suitable for those who enjoy dynamic environments and seek a position where days pass quickly amid the excitement of live sports and entertainment events. As a tipped role, the base hourly pay ranges between $13.73 and $15.00 per hour, exclusive of potential tips earned during shifts. This compensation, combined with an array of benefits, makes it an appealing job opportunity.
Delaware North values its employees and invests in their well-being and career advancement. The company offers weekly pay, flexible work schedules, extensive training and professional development opportunities, and employee discounts. Additionally, eligible employees have access to health, dental, and vision insurance, a 401(k) savings plan with company matching, paid vacation and holidays, parental bonding leave, employee assistance programs, and tuition or professional certification reimbursement.
Working shifts typically happen during evenings, holidays, and weekends to align with arena event schedules. Physical demands include the need to be on one's feet for the entire shift, capability to move quickly between tables and corners, and the ability to lift up to 35 pounds. These requirements underscore the active nature of the host role and the need for stamina and physical fitness.
Overall, the Host position at Delaware North Sportservice is an excellent entry point into the hospitality sector within a renowned, globally respected company. It offers the chance to engage directly with guests, contribute to memorable experiences at a major sports venue, and build a career in hospitality backed by strong employer support and benefits.
Job Requirements
- Ability to remain on feet for the entire length of the shift
- ability to maneuver between tables and around corners
- ability to lift and carry up to 35 pounds
Job Qualifications
- Prior experience in a guest service environment preferred
- ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
- ability to effectively communicate with guests and team members
- no high school diploma or GED required
Job Duties
- Review floor plan and reservation book daily to create seating charts
- seat guests and maintain control of wait times
- inspect dining and serving areas to ensure cleanliness and proper setup
- speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
- answer the restaurant telephone line during assigned hours of operation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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