Host at Bells Taphouse, Little Caesars Arena

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.00
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401K with company match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition and/or professional certification reimbursement

Job Description

Delaware North Sportservice is a premier food, beverage, and retail provider operating at Little Caesars Arena in Detroit, Michigan. Little Caesars Arena is a modern 20,000-seat venue that opened in 2017 and proudly serves as the home to two major professional sports teams: the Detroit Red Wings of the NHL and the Detroit Pistons of the NBA. Delaware North prides itself on delivering exceptional guest experiences through a variety of services including concessions, premium dining in innovative club areas, loge boxes, and luxury suites. As part of a global family-owned company with over a century of history, Delaware North values its people and offers diverse career pathways in iconic settings such as sports arenas, national parks, casinos, hotels, and retail environments worldwide.

Joining Delaware North as a seasonal Host at Little Caesars Arena offers an exciting opportunity to engage with guests on game days and events, ensuring a warm and professional welcome. The role is designed for individuals who enjoy dynamic, fast-paced environments and are motivated by the thrill of live sports and entertainment. Hosts play a vital role in managing the host station, including seating guests, coordinating wait times, and maintaining cleanliness and order in the dining areas. In addition to frontline guest interaction, Hosts also handle telephone communications and ensure guest satisfaction by addressing complaints and expressing gratitude to departing attendees.

This position is part-time and seasonal, ideal for those seeking flexible work schedules including weekends, evenings, and event days. It is a tipped position offering a base hourly wage of $16.00, excluding additional gratuities. Delaware North provides a comprehensive benefits package to support team members’ personal and professional well-being. This includes weekly pay, training and development programs, employee discounts, flexible scheduling, and potential access to health, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, parental leave, employee assistance programs, and tuition or professional certification reimbursement.

Delaware North is committed to fostering an inclusive workplace, welcoming applicants regardless of race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or other legally protected status. This role is perfect for individuals with prior experience in guest service environments, those who can maintain energy and effective communication in busy settings, and applicants who are comfortable performing physical tasks such as standing for the full shift, maneuvering around tight spaces, and lifting up to 35 pounds. No high school diploma or GED is required, emphasizing the company’s dedication to opportunity and growth for all team members. By joining Delaware North at Little Caesars Arena, you become part of a legacy dedicated to creating memorable experiences in some of the most exciting venues around the world.

Job Requirements

  • Prior experience in a guest service environment preferred
  • Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously
  • Ability to effectively communicate with guests and team members
  • No high school diploma or GED required
  • Ability to remain on feet for entire length of shift
  • Ability to maneuver between tables and around corners
  • Ability to lift and carry up to 35 pounds

Job Qualifications

  • Prior experience in a guest service environment preferred
  • Ability to communicate effectively with guests and team members
  • Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously
  • No high school diploma or GED required

Job Duties

  • Review floor plan and reservation book daily to create seating charts
  • Seat guests and maintain control of wait times
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
  • Answer restaurant telephone line during assigned hours of operation

Job Criteria

Experience

No experience required


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