Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Benefits
50% dining and carryout discounts
40% retail wine discounts
20% retail and private event discounts
monthly complimentary wine tasting for two
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Telemedicine and wellness program
Company Matching 401(k) Retirement Savings Plan
flexible savings accounts for health and dependent care
Highly competitive pay
team member incentives and rewards
pay access before payday
flexible schedules
Paid Time Off
Access to Team Member Relief Program
employee assistance program for mental health, legal and financial counseling
Employee Referral Bonus Program
Wine and Culinary Education
Career Growth Flight Plan
Milestones Recognition Program
Job Description
Cooper's Hawk Winery & Restaurants is a distinguished establishment that blends the elegance of Napa Valley wine experiences with polished casual dining and a scratch kitchen approach. Since its inception, Cooper's Hawk has garnered widespread recognition, including hundreds of awards for its wines and serving as the Official Wines of the Screen Actors Guild Awards. The company is built on the foundational belief that food and wine have the power to bring people together and create a sense of community. With the world's largest wine club membership, Cooper's Hawk is leading the way in making sophisticated wine culture accessible and... Show More
Job Requirements
- Must represent Cooper's Hawk values
- must be at least 18 years of age
- ability to multi-task and work calmly and effectively under pressure in a fast-paced environment
- ability to lift and carry up to 40 lbs
- ability to stand and walk up to 10 hours per shift
- ability to exert fast-paced mobility for periods of up to 6 hours in length
- ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
- must be able to read, write and understand English
Job Qualifications
- Must represent Cooper's Hawk values
- must be at least 18 years of age
- thrives in a team-based environment
- has a passion for guest service and hospitality
- ability to multi-task and work calmly under pressure in a fast-paced environment
- ability to lift and carry up to 40 pounds
- ability to stand and walk for up to 10 hours per shift
- ability to exert fast-paced mobility for periods up to 6 hours
- ability to perform essential functions with reasonable accommodation
- ability to work flexible shifts including weekends and holidays
- able to read, write, and understand English
Job Duties
- Greet all guests with hospitality and friendliness
- execute professional and informed phone skills when answering guest calls and inquiries
- engage with guests and answer questions about food, wine, and facilities in a friendly, helpful manner
- educate guests on Barrel Reserve wine while escorting to the table
- supervise the dining room operation during meal service periods, adjusting seating flow to ensure great execution and maximize traffic
- manage special seating requests consistent with table availability
- assist servers and service assistants as needed to maintain service effectiveness and efficiency
- complete necessary side work during non-busy hours
- maintain professional relationships and actively communicate with managers and team members to ensure an exceptional guest experience
- follow departmental checklists and standard operating procedures to prepare work areas for opening, mid-shift, or closing
- maintain a professional image by adhering to appearance and behavior guidelines
- perform other duties as assigned
Job Location
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