Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $18.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career advancement opportunities
Team-oriented work environment
Training and development programs

Job Description

TGI Fridays is a globally recognized restaurant chain renowned for its casual dining experience, vibrant atmosphere, and exceptional customer service. Established with the mission to deliver a unique blend of great food, drinks, and entertainment, TGI Fridays has consistently set itself apart by providing a fun and welcoming environment for guests of all ages. As a leader in the hospitality industry, TGI Fridays prides itself on its commitment to quality, innovation, and creating memorable dining experiences. The brand is synonymous with friendliness, high standards, and an engaging service style that ensures guests leave with a positive impression every time they... Show More

Job Requirements

  • Must be able to carry natural conversations with guests without sounding scripted or intrusive
  • must be able to read menus
  • must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
  • must be able to clearly communicate guests' needs to waitstaff, bussers, managers, etc.
  • must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
  • must be able to walk and stand during entire shift
  • must be able to reach, bend, stoop and wipe
  • must be able to carry trays or supplies (10-30 lbs)

Job Qualifications

  • Must be able to carry natural conversations with guests without sounding scripted or intrusive
  • must be able to read menus
  • must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
  • must be able to clearly communicate guests' needs to waitstaff, bussers, managers, etc.
  • must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
  • must be able to walk and stand during entire shift
  • must be able to reach, bend, stoop and wipe
  • must be able to carry trays or supplies (10-30 lbs)

Job Duties

  • Greet incoming and departing guests warmly with a genuine smile and eye contact
  • use visual cues to seat guests in either the bar or dining area depending on their preference
  • inform guests of current promotion and who will be serving them to ensure a smooth handoff to the service staff
  • promptly answer incoming calls to the restaurant and provide appropriate service
  • manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
  • tend to special guest needs and requests
  • follow all relevant brand standards to deliver Fridays service style

Job Location

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