Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Exclusive team member discounts
Closed on Thanksgiving and Christmas at most locations

Job Description

P.F. Chang's is a globally recognized restaurant brand celebrated for its unique blend of Asian cuisine and contemporary dining experience. Established as a leader in the casual dining industry, P.F. Chang's prides itself on delivering exceptional food, outstanding service, and a vibrant atmosphere to guests worldwide. Known for its commitment to quality and innovation, the company continues to expand its presence and elevate the dining experience through its passionate and dedicated team members.

As a full-time or part-time Host or Hostess at P.F. Chang's, you will play a pivotal role in creating memorable dining experiences by ensuring the smooth flow of operations within the restaurant. This position is crucial in setting the tone for the guest’s visit, welcoming them with warmth and professionalism, and providing accurate information about wait times or reservations. The Host or Hostess acts as the first and last impression of the restaurant, making every guest feel valued and appreciated.

The role offers competitive hourly pay ranging from $15.00 to $18.00 based on experience, and a comprehensive benefits package that emphasizes employee well-being and growth. P.F. Chang's promotes from within, providing ample opportunities for career advancement along with paid on-the-job training, so prior experience is not necessary for those eager to start and grow their careers in the hospitality industry.

Flexibility is a key component of this role, offering various shift options to accommodate different schedules. Hosts are responsible for maintaining the safety and sanitation standards of the restaurant, ensuring public areas such as the front door, host desk, and lobby are clean and welcoming. Additionally, they manage seating arrangements with precision, learn the layout of the restaurant and server areas, and assist with curbside and takeout processes. This role requires effective communication, excellent customer service skills, and the ability to multi-task in a fast-paced team environment.

P.F. Chang's also fosters a strong culture of support and recognition, providing employees with exclusive discounts, paid sick leave in qualifying jurisdictions, and medical, dental, and vision insurance for qualifying team members based on hours worked. The restaurant is closed on Thanksgiving and Christmas at most locations, reflecting their commitment to work-life balance during significant holidays.

Joining P.F. Chang's means becoming part of a vibrant family motivated by their purpose: To Celebrate Life. Family. Food. This meaningful work environment encourages teamwork, respect, and personal development. For individuals seeking an engaging, community-focused workplace with growth opportunities and valuable benefits, this Host or Hostess position offers the perfect entry point to a rewarding career in hospitality.

Job Requirements

  • Must be at least 18 years old
  • Previous experience is not required
  • Must be able to communicate effectively with co-workers and guests
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Ability to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and managing crowd control
  • Learn the restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang’s specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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