Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $18.00
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Paid Time Off

Job Description

P.F. Chang's is a renowned American restaurant chain that specializes in Asian cuisine, with a commitment to delivering exceptional dining experiences in a vibrant and welcoming atmosphere. Established with a passion for celebrating life, family, and food, P.F. Chang's combines authentic flavors with innovative cooking techniques to create a memorable experience for every guest. With locations across the United States and internationally, the company has become a leader in the casual dining restaurant sector, known for its commitment to quality, service, and community engagement.

As a host or hostess at P.F. Chang's, you will play a critical role in setting the tone for the guest's dining experience. This position is essential for maintaining a smooth flow throughout the restaurant, ensuring that every guest feels welcomed and valued from the moment they enter until the last goodbye. Currently, P.F. Chang's is hiring immediately for full-time and part-time host or hostess roles, offering competitive pay ranging from $15.00 to $18.00 per hour based on experience. This role also comes with numerous benefits, including paid on-the-job training, flexible scheduling options, and opportunities for advancement within the company.

The host or hostess is responsible for interacting courteously with guests, answering phones, greeting and seating guests, managing reservations, and taking food orders when necessary. Additionally, hosts are tasked with quoting accurate wait times during busy periods and responding to guest inquiries to ensure satisfaction. The role demands a strong commitment to safety and sanitation standards as hosts regularly complete sanitation practices in key areas such as the front door, host desk, and lobby. Understanding the restaurant's seating layout, server areas, and food delivery processes is also vital to support efficient operations.

At P.F. Chang's, the team environment is dynamic and fast-paced, requiring individuals who can multi-task effectively and communicate clearly with both guests and co-workers. The company takes pride in promoting from within, creating a career pathway for motivated individuals who demonstrate passion and dedication. Employees also enjoy discounted meals, an employee referral program, exclusive team member discounts, and paid time off during major holidays such as Thanksgiving and Christmas at most locations.

For qualifying team members, additional benefits include a 401(k) retirement plan, medical, dental, and vision insurance options based on hours worked, and paid sick leave in qualifying jurisdictions. These benefits underscore P.F. Chang's commitment to supporting its team members beyond their work responsibilities.

Joining P.F. Chang's as a host or hostess means becoming part of a family-oriented company that values diversity, teamwork, and the importance of celebrating life's special moments through food and hospitality. Whether you are seeking your first job or looking to grow within the restaurant industry, this opportunity provides a supportive and rewarding environment to develop your skills and build a fulfilling career.

Job Requirements

  • Previous experience not required
  • excellent customer service skills
  • ability to execute proper sanitation practices and safety procedures
  • must be able to communicate effectively with co-workers and guests
  • flexibility to work a variety of shifts
  • ability to multi-task in a fast-paced, teamwork environment

Job Qualifications

  • Excellent customer service skills
  • ability to communicate effectively with co-workers and guests
  • ability to execute proper sanitation practices and safety procedures
  • flexibility to work various shifts
  • ability to multi-task in a fast-paced environment
  • previous experience not required
  • willingness to learn and adapt

Job Duties

  • Interact courteously with guests
  • answer phones
  • greet guests
  • seat guests
  • make reservations
  • take food orders
  • uphold safety and sanitation standards
  • complete sanitation practices at front door, host desk, and lobby
  • learn restaurant seating layout and server areas
  • set and clear tables neatly and efficiently
  • learn curbside and takeout processes
  • conduct side-work as required

Job Criteria

Experience

No experience required


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