Job Overview
Benefits
dining discount
Retail wine discount
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
flexible schedules
early pay access
Wellness Support
Wine and Culinary Education
Career growth opportunities
Team member rewards
Job Description
Cooper's Hawk is a distinguished hospitality brand that expertly combines a Napa-style tasting room with wine-inspired retail, a full-service restaurant, bar, and private event space. Since its founding in 2005, Cooper's Hawk has garnered a reputation for delivering a modern-yet-casual dining experience that emphasizes quality, warmth, and an authentic connection to the wine culture. The company is proud to offer award-winning wines through one of the world's largest Wine Clubs, which includes exclusive membership benefits such as curated dining and travel experiences. The brand is extending its reach with Piccolo Buco by Cooper's Hawk, which introduces vibrant Roman flavors, thereby expanding its culinary footprint and enriching the overall guest offerings. Cooper's Hawk is more than a restaurant; it is a lifestyle brand that expertly blends food, wine, and service into memorable experiences for each visitor. The company culture champions uncompromising hospitality and personal attention, which are apparent in every interaction from greeting guests to managing their dining experience.
The Host position at Cooper's Hawk is vital in shaping the overall guest experience. Hosts are the first and last point of contact, setting the tone with warm welcomes and ensuring seamless table flow and communication throughout the dining area. This role demands someone who can bring high energy and enthusiasm, while maintaining professionalism and impeccable appearance. Hosts must manage reservations, communicate effectively with managers and team members, and assist in maintaining the overall entry and seating environment. This position is an excellent opportunity for anyone passionate about hospitality and eager to contribute to a guest’s memorable outing. Hosts also engage with guests by sharing insights about the wine offerings, enhancing guests’ appreciation of the unique dining and tasting experience Cooper's Hawk provides. With a focus on teamwork and guest satisfaction, Hosts help create a smooth service pace, handle special seating requests, and contribute to the restaurant's welcoming atmosphere.
This is a role suited for individuals who thrive in fast-paced environments and enjoy multitasking while being personable and attentive. Cooper's Hawk offers competitive benefits, including dining and retail discounts, comprehensive health coverage, a 401k with company match, paid time off, flexible schedules, and career growth opportunities. The company nurtures its team through wellness and mental health support, ongoing wine and culinary education, and various recognition and reward programs, fostering a supportive workplace where employees can flourish both professionally and personally. Cooper's Hawk is an equal opportunity employer committed to accommodating all qualified applicants throughout the employment process. Joining the team means becoming part of an innovative and rapidly-growing brand that values hospitality, teamwork, and quality.
The Host position at Cooper's Hawk is vital in shaping the overall guest experience. Hosts are the first and last point of contact, setting the tone with warm welcomes and ensuring seamless table flow and communication throughout the dining area. This role demands someone who can bring high energy and enthusiasm, while maintaining professionalism and impeccable appearance. Hosts must manage reservations, communicate effectively with managers and team members, and assist in maintaining the overall entry and seating environment. This position is an excellent opportunity for anyone passionate about hospitality and eager to contribute to a guest’s memorable outing. Hosts also engage with guests by sharing insights about the wine offerings, enhancing guests’ appreciation of the unique dining and tasting experience Cooper's Hawk provides. With a focus on teamwork and guest satisfaction, Hosts help create a smooth service pace, handle special seating requests, and contribute to the restaurant's welcoming atmosphere.
This is a role suited for individuals who thrive in fast-paced environments and enjoy multitasking while being personable and attentive. Cooper's Hawk offers competitive benefits, including dining and retail discounts, comprehensive health coverage, a 401k with company match, paid time off, flexible schedules, and career growth opportunities. The company nurtures its team through wellness and mental health support, ongoing wine and culinary education, and various recognition and reward programs, fostering a supportive workplace where employees can flourish both professionally and personally. Cooper's Hawk is an equal opportunity employer committed to accommodating all qualified applicants throughout the employment process. Joining the team means becoming part of an innovative and rapidly-growing brand that values hospitality, teamwork, and quality.
Job Requirements
- At least 18 years of age
- ability to lift up to 40 pounds
- ability to stand for extended periods
- comfort in a fast paced environment
- ability to read, write, and understand English
- willingness to work weekends and holidays
- team spirit and clear communication
Job Qualifications
- Genuine love for hospitality
- strong multitasking skills
- ability to communicate clearly
- ability to share wine and food knowledge
- teamwork and collaboration skills
- polished phone etiquette
- willingness to work weekends and holidays
Job Duties
- Greet guests with energy and enthusiasm
- answer guest phone calls professionally
- follow checklists to set up host area
- maintain a professional image
- keep track of table flow and dining room pacing
- adjust seating plans to avoid bottlenecks
- manage special seating requests
- communicate constantly with managers and team members
- support servers and service assistants
- answer questions about food, wine, and experiences
- share insights about Barrel Reserve wine
- help with light side work
- maintain entry area cleanliness
- handle reservations with polished phone etiquette
Job Criteria
Experience
No experience required
Job Location
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