Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.05 - $16.30
Work Schedule
Flexible
Benefits
Flexible work schedules
employee discount
Referral bonuses
Health Insurance
Vision Insurance
Dental Insurance
401k plan
Paid Time Off
Job Description
Red Robin Gourmet Burgers and Brews is a well-known full-service restaurant chain celebrated for its laid-back atmosphere, uniquely quirky vibe, and an uncompromising commitment to delivering high-quality burgers and exceptional customer experiences. With a focus on fostering connection, fun, and generosity, Red Robin has established itself as a popular destination for guests seeking delectable meals and a welcoming environment. Operating as a high-volume restaurant, Red Robin prides itself on providing growth opportunities for its employees, many of whom have advanced from hourly team members to management roles. The company culture emphasizes inclusivity and belonging, valuing both similarities and differences among its diverse workforce. Red Robin's mission is to make every guest experience fresh, fun, memorable, and to ensure that every visitor leaves with a smile.
The Host role at Red Robin is an integral part of the Front of House service team. This position is primarily responsible for creating excellent first impressions by warmly welcoming guests, displaying a friendly demeanor, and efficiently escorting them to their tables. An important aspect of the role involves handling reservations and managing the wait list during busy periods to ensure smooth seating operations. Effective communication and outstanding customer service skills are essential, as the Host is the face of the restaurant's hospitality. This role is designed for individuals who enjoy engaging with people and contributing to a positive dining experience.
Red Robin is seeking Hosts who are at least 17 years old and eager to join a dynamic team environment. This position offers flexible work schedules to accommodate various lifestyles and commitments. Compensation for the Host role ranges from $15.05 to $16.30 per hour, reflecting the importance of delivering quality customer service in a fast-paced restaurant setting. Beyond competitive pay, Hosts are also eligible for a variety of benefits and perks designed to enhance their overall employment experience. These include a 50% discount on Red Robin food with an additional 25% discount for family members, referral bonuses for recommending new team members, and opportunities for career advancement within the company.
Moreover, Red Robin provides additional compensation and benefits such as health, vision, dental, accident, critical illness, and hospital indemnity insurance plans for eligible employees aged 18 and older. The company also offers a 401k retirement savings plan with a company match of up to 4% of pay for eligible employees, paid time off accrual after one year of service, and a supportive work culture. Applications for the Host position are accepted on an ongoing basis, reflecting the company's commitment to building a talented and passionate team that upholds Red Robin's tradition of unbridled hospitality. Joining Red Robin means becoming part of a community where making every guest feel welcome and creating memorable dining experiences are top priorities.
The Host role at Red Robin is an integral part of the Front of House service team. This position is primarily responsible for creating excellent first impressions by warmly welcoming guests, displaying a friendly demeanor, and efficiently escorting them to their tables. An important aspect of the role involves handling reservations and managing the wait list during busy periods to ensure smooth seating operations. Effective communication and outstanding customer service skills are essential, as the Host is the face of the restaurant's hospitality. This role is designed for individuals who enjoy engaging with people and contributing to a positive dining experience.
Red Robin is seeking Hosts who are at least 17 years old and eager to join a dynamic team environment. This position offers flexible work schedules to accommodate various lifestyles and commitments. Compensation for the Host role ranges from $15.05 to $16.30 per hour, reflecting the importance of delivering quality customer service in a fast-paced restaurant setting. Beyond competitive pay, Hosts are also eligible for a variety of benefits and perks designed to enhance their overall employment experience. These include a 50% discount on Red Robin food with an additional 25% discount for family members, referral bonuses for recommending new team members, and opportunities for career advancement within the company.
Moreover, Red Robin provides additional compensation and benefits such as health, vision, dental, accident, critical illness, and hospital indemnity insurance plans for eligible employees aged 18 and older. The company also offers a 401k retirement savings plan with a company match of up to 4% of pay for eligible employees, paid time off accrual after one year of service, and a supportive work culture. Applications for the Host position are accepted on an ongoing basis, reflecting the company's commitment to building a talented and passionate team that upholds Red Robin's tradition of unbridled hospitality. Joining Red Robin means becoming part of a community where making every guest feel welcome and creating memorable dining experiences are top priorities.
Job Requirements
- Must be 17 years or older
- Availability to work flexible schedules including nights, weekends, and holidays
- Ability to maintain a positive attitude in a high-volume environment
- Excellent customer service skills
- Basic math skills for handling reservations
- Ability to work as part of a team
- Must comply with all health and safety regulations
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a customer service or hospitality role is a plus
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Friendly and approachable demeanor
- Basic knowledge of reservation systems or willingness to learn
- Ability to stand for extended periods
Job Duties
- Greet guests warmly and provide a great first impression
- Escort guests to tables promptly and courteously
- Manage reservations and maintain an organized wait list
- Communicate effectively with the kitchen and service staff to ensure smooth operations
- Handle guest inquiries and resolve seating issues professionally
- Maintain cleanliness and organization of the host stand area
- Support front of house team to deliver exceptional customer service
Job Criteria
Experience
No experience required
Job Location
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