Job Overview

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Compensation

Hourly
Range $13.00 - $16.25
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
growth opportunities
401k plan
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a cherished American restaurant and retail company known for its unique blend of Southern hospitality, classic comfort food, and homey atmosphere that invites guests to feel right at home. Established in 1969, Cracker Barrel has grown into a nationwide community staple with over 70,000 team members who contribute to creating memorable dining and shopping experiences in every location. The company prides itself not only on serving abundant, delicious meals and offering distinctive retail items but also on fostering an environment of belonging and warmth where guests can reconnect with family and friends. Cracker Barrel's commitment to its values and team members has helped it maintain a renowned culture that values support, growth, and inclusivity for employees and guests alike.

This job opening is for a Host position at Cracker Barrel, a pivotal role designed to make every guest's experience welcoming and enjoyable from the moment they walk through the door. The Host acts as the first point of contact for customers, setting a positive tone and managing how guests are seated and accommodated efficiently throughout their dining experience. Key responsibilities include greeting guests with a warm attitude, managing the dining area flow by keeping the waitlist organized, communicating wait times clearly and politely, and ensuring each table is ready for the next party. No prior restaurant experience is required, as Cracker Barrel provides comprehensive training through its industry-leading PAR program starting on day one, offering new team members a strong foundation to thrive.

The Host role suits individuals who excel in fast-paced team environments, maintain composure under pressure, and bring positive energy and an approachable demeanor to their interactions. This position not only plays a crucial part in guest satisfaction but also allows employees to grow personally and professionally through Cracker Barrel's ongoing training, development programs, and career advancement opportunities. The company offers competitive weekly pay and same-day pay access, with additional benefits such as eligibility for health insurance on day one, vacation time, a 401k plan with company match starting at 90 days, an Employee Stock Purchase Program, and exclusive employee discounts on food, retail items, and various personal services.

Overall, joining Cracker Barrel as a Host means becoming part of a vibrant team that values teamwork, personal growth, and dedication to quality guest service. It is an ideal opportunity for individuals looking to start or grow their career in the hospitality industry while working for a company with a strong heritage of taking care of both its customers and its employees. If you enjoy making people feel welcome, can stay calm in busy situations, and want to be part of a team-first environment, Cracker Barrel invites you to apply and start your journey with a company where everyone is in good company.

Job Requirements

  • High school diploma or equivalent
  • Ability to welcome guests warmly
  • Good communication skills
  • Ability to work in a fast-paced environment
  • Availability to work flexible hours including weekends and holidays
  • Ability to stand for extended periods
  • No prior restaurant experience required as training is provided

Job Qualifications

  • Strong interpersonal and communication skills
  • Ability to stay calm and composed in a fast-paced environment
  • Team-oriented mindset with a positive attitude
  • Basic math skills for managing waitlists
  • Willingness to learn and be trained
  • Customer service experience is a plus but not required
  • High school diploma or equivalent preferred

Job Duties

  • Greet guests warmly and make them feel welcomed
  • Manage the waitlist and update guests with wait times
  • Ensure tables are cleaned and ready for incoming guests
  • Collaborate with team members to maintain smooth dining flow
  • Provide information about the menu and restaurant policies as needed
  • Assist with resolving guest concerns or special requests politely
  • Support overall restaurant operations and uphold company standards

Job Criteria

Experience

No experience required


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