Job Overview
Compensation
Hourly
Range $10.50 - $14.50
Benefits
flexible schedules
BOH shift meals
FOH meal discounts
Meal Discounts for Friends/Family
Paid Vacation (after 1 year)
Competitive Benefits (after 1 year)
Free telemedicine (after 1 year)
Referral Bonus
Perks at work
long-term career growth
Job Description
Metro Diner is a celebrated restaurant brand renowned for its warm, welcoming service, familiar faces, and award-winning food. Established to bring a uniquely hospitable dining experience, Metro Diner sets itself apart by prioritizing 100% guest satisfaction and delivering simply delicious meals. The company’s culture is deeply rooted in genuine hospitality, and this ethos is evident in every interaction and aspect of their operations. The atmosphere at Metro Diner is one where not only the food delights but every guest feels valued and appreciated. Their commitment to quality and culture creates an inviting space that makes guests feel right at home.\n\nWe are currently seeking friendly and personable individuals to join our team as Hosts. In this front-of-house role, the Host acts as a personal representation of Metro Diner’s overall hospitality and quality. Hosts are the first point of contact for guests, making it critical to greet each patron with a cheerful and sincere welcome. The position involves managing guest seating efficiently, maintaining an organized and attractive entrance area, and ensuring guests feel sincerely thanked as they leave. Through a warm smile and a positive attitude, Hosts contribute significantly to fostering a memorable dining experience. This role requires excellent communication skills, the ability to remain calm under pressure, and great organizational skills. Metro Diner offers flexible scheduling options that accommodate a variety of lifestyles, making it a suitable opportunity for individuals seeking balance alongside a rewarding work environment.\n\nHosts at Metro Diner are also supported with several employee benefits including free meals for back-of-house shifts and discounts on front-of-house meals, extended meal discounts for friends and family, and access to free telemedicine services after one year of employment. Additional perks include paid vacation and competitive benefits packages once eligibility requirements are met after one year. The company encourages growth by offering long-term career advancement prospects and a referral bonus program that rewards employees for helping the team expand. By joining Metro Diner, team members become part of a dynamic and supportive community dedicated to excellent service and continuous improvement. This role not only allows you to be part of an award-winning dining experience but also supports your professional growth with a great team ready to welcome you.
Job Requirements
- A genuine smile
- Commitment to positive guest interactions
- Ability to communicate calmly and professionally
- Efficient seating management skills
- Ability to accurately record guest wait list information
- Telephone responsiveness
- Organizational skills to maintain a tidy front of house
Job Qualifications
- High school diploma or equivalent
- Previous experience as a host in a fast-paced restaurant setting preferred
- Strong interpersonal and communication skills
- Ability to remain calm and professional under pressure
- Familiarity with wait list systems and telephone etiquette
- Basic understanding of sound systems and headset communication
- Commitment to positive guest experience
Job Duties
- Greet guests with a cheerful and sincere welcome
- Seat guests promptly and efficiently
- Record guest names accurately on the wait list
- Answer telephone calls by the second ring
- Maintain cleanliness and organization of the front of the diner
- Communicate calmly and professionally with guests, team members, and vendors
- Collaborate with servers, expo, and bussers to facilitate smooth operations
Job Criteria
Experience
No experience required
Job Location
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