HOST

Metro Diner is a well-established and beloved restaurant known for its warm, welcoming service and award-winning food. It has earned a reputation as a place where familiar faces greet guests in a friendly environment, making every dining experience memorable. The restaurant prides itself on delivering simply delicious meals and places 100 percent guest satisfaction at the heart of its operations. At Metro Diner, the culture is not just spoken about but lived every day by its team members, creating an inviting and comfortable atmosphere for both guests and employees alike.

The position of Host at Metro Diner is a pivotal role that embodies the overall hospitality and quality of the restaurant. As a Host, you act as the personal representation of Metro Diner, ensuring each guest receives a warm, cheerful, and sincere greeting upon arrival. The role requires a genuine commitment to making each guest feel welcome and appreciated, which is fundamental to the restaurant's mission of guest satisfaction. Additionally, Hosts are responsible for thanking guests sincerely as they depart and inviting them to return, reinforcing the restaurant's friendly and hospitable image.

This role is integral to the smooth flow of the dining experience, requiring strong people skills, organization, and efficiency. You will be expected to seat guests promptly, accurately record waitlist information, manage the phone line quickly, and maintain the front of the diner in a tidy and attractive condition. These responsibilities ensure that guests receive excellent service from the moment they walk in until they leave, setting the tone for their entire dining experience.

Metro Diner offers a dynamic and supportive work environment with flexible schedules to accommodate different lifestyles and commitments. Employees enjoy meal discounts for themselves, their friends, and family, as well as paid vacation and competitive benefits after one year of service. The company also offers free telemedicine services through First Stop Health, contributing to employee well-being. A referral bonus program rewards employees for bringing in new team members, and perks at work provide discounts on a wide range of products and services, including travel, fitness, auto, and event tickets.

For those looking for long-term career growth, Metro Diner provides a pathway to develop within the company while being part of a great team that embodies the restaurant's values and culture. The role of Host is not only about welcoming and seating guests but also collaborating with servers, expos, and bussers to ensure efficient restaurant operations with a focus on guest needs.

If you have experience as a Host, especially in a fast-paced environment, or if you possess the poise and grace to handle guest inquiries and complaints professionally, this opportunity is ideal for you. Familiarity with sound systems and communication headsets is a plus, enhancing coordination with the team to provide seamless service. Metro Diner is looking for individuals with a genuine smile, excellent communication skills, and a passion for hospitality to join their friendly and dedicated team.