Job Overview
Compensation
Hourly
Range $11.00 - $15.50
Work Schedule
Flexible
Benefits
dining discount
Retail wine discount
Retail and private event discount
Monthly wine tastings
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401K with company match
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine and Culinary Education
Career growth plan
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a distinguished hospitality and lifestyle brand blending the elegance of a Napa-style tasting room with a full-service modern-casual dining restaurant, bar, and private event space. Since its establishment in 2005, the company has been dedicated to delivering an exceptional guest experience by pairing thoughtfully crafted scratch-kitchen dishes with award-winning wines that embody a refined yet approachable Napa Valley ambiance. The expansive Wine Club, heralded as perhaps the largest globally, offers members unique benefits including exclusive dining and travel experiences, designed to deepen the connection between wine and lifestyle. With the addition of Piccolo Buco by Cooper's Hawk, the brand has broadened its culinary horizons by introducing the vibrant, authentic flavors of Rome, adding a distinct Italian flair to its portfolio. Cooper's Hawk is not just a restaurant or wine club—it's a lifestyle brand committed to providing guests and members a memorable and engaging experience that celebrates refined taste and social connection.
The Host role at Cooper's Hawk is pivotal to sustaining the brand's reputation for uncompromising hospitality. Hosts are the first point of contact for guests and are responsible for setting a welcoming tone from the moment visitors arrive until their final farewell. This role demands energetic, attentive individuals who thrive in fast-paced environments and possess excellent multitasking abilities. The Host ensures fluid table flow and efficient seating arrangements to minimize wait times and maximize guest satisfaction. Beyond managing logistics, hosts engage personally with guests, sharing insightful knowledge about food, wine, and the unique experiences Cooper's Hawk offers, including the special Barrel Reserve wine. They support the team by maintaining a polished entrance area, managing phone etiquette professionally during reservations, and assisting with light side work when needed. This position offers a comprehensive package including significant dining and retail discounts, monthly wine tastings, medical and dental benefits, 401k with company match, paid time off with flexible scheduling, wellness programs, career development opportunities, and more. The Host role is ideal for individuals who are passionate about hospitality, enjoy creating personal connections, and are eager to contribute to the growth and success of a dynamic lifestyle brand.
The Host role at Cooper's Hawk is pivotal to sustaining the brand's reputation for uncompromising hospitality. Hosts are the first point of contact for guests and are responsible for setting a welcoming tone from the moment visitors arrive until their final farewell. This role demands energetic, attentive individuals who thrive in fast-paced environments and possess excellent multitasking abilities. The Host ensures fluid table flow and efficient seating arrangements to minimize wait times and maximize guest satisfaction. Beyond managing logistics, hosts engage personally with guests, sharing insightful knowledge about food, wine, and the unique experiences Cooper's Hawk offers, including the special Barrel Reserve wine. They support the team by maintaining a polished entrance area, managing phone etiquette professionally during reservations, and assisting with light side work when needed. This position offers a comprehensive package including significant dining and retail discounts, monthly wine tastings, medical and dental benefits, 401k with company match, paid time off with flexible scheduling, wellness programs, career development opportunities, and more. The Host role is ideal for individuals who are passionate about hospitality, enjoy creating personal connections, and are eager to contribute to the growth and success of a dynamic lifestyle brand.
Job Requirements
- At least 18 years of age
- A genuine love for hospitality
- Strong multitasking skills
- Ability to lift up to 40 pounds
- Willingness to work weekends and holidays
- Team spirit
- Ability to read, write, and understand English
Job Qualifications
- At least 18 years of age
- A genuine love for hospitality and a desire to create unforgettable experiences
- Comfort in a fast paced environment with strong multitasking skills
- Ability to lift up to 40 pounds and stand for extended periods
- Willingness to work weekends and holidays
- Team spirit and clear communication
- Ability to read, write, and understand English
Job Duties
- Greet guests with energy and enthusiasm from the very first interaction
- Answer guest phone calls with professionalism and hospitality
- Follow checklists to set up the host area for a smooth shift
- Maintain a professional image at all times by adhering to all appearance and behavior guidelines
- Keep track of table flow and dining room pacing to deliver an excellent guest experience
- Adjust seating plans as needed to avoid bottlenecks and wait time surprises
- Manage special seating requests of guests consistent with table availability
- Communicate constantly with managers and team members to keep service moving seamlessly
- Support servers and service assistants when needed to help the team shine
- Answer questions about food, wine, and experiences with warmth and knowledge
- Share insights about our Barrel Reserve wine during each escort to the table
- Help with light side work and maintain the entry area so every guest's first impression is a great one
- Keep phone etiquette polished and professional when answering calls and handling reservations
Job Criteria
Experience
No experience required
Job Location
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