Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.13 - $21.41
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee food discounts
Family food discounts
Referral bonuses
Health Insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off

Job Description

Red Robin is a renowned casual dining restaurant chain known for its unique approach to the burger experience and lively atmosphere. Unlike your typical burger restaurant, Red Robin prides itself on a vibrant team filled with energy, magnetic personalities, and a shared passion for fun and hospitality. With a commitment to creating memorable dining experiences, Red Robin focuses on not just serving great food but fostering genuine connections with guests and establishing a welcoming environment for all. The company's mission is centered around serving fresh, fun, and memorable meals paired with exceptional service that leaves a lasting smile on every guest's face. This restaurant brand is a high-volume, full-service concept, offering both a laid-back atmosphere and a quirky vibe that distinguishes it from competitors. Red Robin embraces diversity and inclusivity, valuing both similarities and differences among its team members and guests, which contributes to a genuine sense of belonging across all its locations. The company strongly emphasizes growth opportunities, evident in its history of promoting hourly team members to management positions, demonstrating their commitment to internal career advancement and employee development. Red Robin offers flexible work schedules, substantial employee discounts, and various additional benefits to support team member success and satisfaction.

The role of Host at Red Robin is a frontline position vital to shaping the guest experience from the moment patrons arrive. As a Host, you will be responsible for providing an exceptional first impression by greeting guests warmly and escorting them to their tables. This role demands a friendly and approachable demeanor, excellent communication skills, and the ability to manage reservations and waitlists efficiently during busy periods. Being the face of the restaurant, Hosts are key in ensuring that guests feel welcomed and valued, setting the tone for their entire visit. This full-time or part-time position requires individuals to be at least 17 years or older, emphasizing a high standard of customer service as part of the front-of-house team. Salary for this role ranges from $17.13 to $21.41 per hour, reflecting the importance of this position within the dining experience hierarchy. Alongside competitive pay, Hosts are eligible for benefits such as a 50% employee discount on food with a 25% discount extended to family members, referral bonuses for attracting new team members, health insurance options including vision and dental, retirement savings plans, paid time off, and opportunities for personal and professional growth within the company. This role also offers flexible scheduling, making it appealing for students, part-time workers, or those seeking work-life balance. Red Robin provides an inclusive workplace culture where employees who share a passion for exceptional hospitality can thrive and contribute to the team’s success. Joining Red Robin as a Host means becoming part of a company that values energy, fun, and genuine connection while offering a platform for career growth and skills development in the restaurant industry.

Job Requirements

  • must be 17 years or older
  • eligible to work in the country
  • reliable and punctual
  • able to work various shifts including nights, weekends, and holidays
  • physical ability to stand for long periods
  • excellent customer service skills

Job Qualifications

  • high school diploma or equivalent preferred
  • previous customer service experience is advantageous
  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • basic computer skills for reservation management
  • friendly and outgoing personality
  • ability to stand for extended periods

Job Duties

  • greet guests with a friendly and approachable demeanor
  • escort guests to their tables promptly
  • manage reservations and wait lists as needed
  • provide excellent customer service to enhance guest experience
  • maintain cleanliness and organization of the host station
  • communicate effectively with dining room and kitchen staff
  • handle guest inquiries and requests professionally

Job Criteria

Experience

No experience required


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