Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.00 - $16.00
Benefits
competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Job Description
P.F. Chang's is a well-established American restaurant chain known for its Asian-themed cuisine, combining a rich blend of authentic flavors with a modern dining experience. Since its founding, P.F. Chang's has built a reputation for delivering exceptional food and outstanding hospitality in a vibrant atmosphere. With numerous locations across the United States and internationally, the company is committed to providing an inviting environment where guests can enjoy high-quality meals with excellent customer service. The brand emphasizes a culture of respect, teamwork, and continuous growth, making it a favored employer for individuals passionate about the food and beverage industry. They offer a competitive hourly wage ranging from $13.00 to $16.00 based on experience, with both full-time and part-time positions available, ensuring flexibility for diverse employee needs.
The role of Host or Hostess at P.F. Chang's is an essential frontline position responsible for creating an excellent first and last impression for guests by maintaining the smooth flow of the restaurant. This position requires individuals who can deliver a warm, welcoming environment through attentive and courteous interactions with guests from the moment they walk in until they leave. Hosts are expected to provide accurate information on wait times and answer any questions guests may have, contributing to an overall positive dining experience. The host positions offer on-the-job training, making them ideal for those without previous experience who are looking for opportunities in the hospitality industry. Responsibilities include greeting guests, managing reservations, seating customers efficiently according to the restaurant’s standards, and supporting the team through side-work such as sanitation and readiness of the host area.
Additionally, the role includes learning the layout of the restaurant, which helps in coordinating seating and ensuring a balanced distribution of guests among servers. Attention to sanitation and safety procedures is critical for this role, as it influences both guest satisfaction and compliance with health regulations. Hosts are also expected to learn and manage curbside pickup and takeout processes, reflecting the restaurant’s commitment to convenience and customer service innovation. P.F. Chang's promotes from within and offers opportunities for advancement, making this position a starting point for anyone looking to build a career in hospitality. The company values flexibility, teamwork, and a passion for service, making it a supportive environment for new and experienced workers alike. Benefits such as competitive pay, flexible scheduling, discounted meals, and exclusive employee discount programs add to the attractiveness of working at P.F. Chang’s. The restaurant is closed on Thanksgiving and Christmas at most locations, which reflects the company’s respect for employees’ family time. Qualified team members also have access to a 401(k) retirement plan, medical, dental, and vision insurance, plus paid sick leave where applicable, contributing to overall employee well-being and satisfaction.
The role of Host or Hostess at P.F. Chang's is an essential frontline position responsible for creating an excellent first and last impression for guests by maintaining the smooth flow of the restaurant. This position requires individuals who can deliver a warm, welcoming environment through attentive and courteous interactions with guests from the moment they walk in until they leave. Hosts are expected to provide accurate information on wait times and answer any questions guests may have, contributing to an overall positive dining experience. The host positions offer on-the-job training, making them ideal for those without previous experience who are looking for opportunities in the hospitality industry. Responsibilities include greeting guests, managing reservations, seating customers efficiently according to the restaurant’s standards, and supporting the team through side-work such as sanitation and readiness of the host area.
Additionally, the role includes learning the layout of the restaurant, which helps in coordinating seating and ensuring a balanced distribution of guests among servers. Attention to sanitation and safety procedures is critical for this role, as it influences both guest satisfaction and compliance with health regulations. Hosts are also expected to learn and manage curbside pickup and takeout processes, reflecting the restaurant’s commitment to convenience and customer service innovation. P.F. Chang's promotes from within and offers opportunities for advancement, making this position a starting point for anyone looking to build a career in hospitality. The company values flexibility, teamwork, and a passion for service, making it a supportive environment for new and experienced workers alike. Benefits such as competitive pay, flexible scheduling, discounted meals, and exclusive employee discount programs add to the attractiveness of working at P.F. Chang’s. The restaurant is closed on Thanksgiving and Christmas at most locations, which reflects the company’s respect for employees’ family time. Qualified team members also have access to a 401(k) retirement plan, medical, dental, and vision insurance, plus paid sick leave where applicable, contributing to overall employee well-being and satisfaction.
Job Requirements
- Previous experience is not required - we will train you
- Excellent customer service skills and etiquette
- Ability to execute proper sanitation practices and safety procedures
- Must be able to communicate effectively with co-workers and guests
- Flexibility to work a variety of shifts
- Ability to multi-task in a fast-paced, team-work environment
Job Qualifications
- Excellent customer service skills and etiquette
- Ability to execute proper sanitation practices and safety procedures
- Effective communication skills with co-workers and guests
- Flexibility to work a variety of shifts
- Ability to multi-task in a fast-paced, team environment
Job Duties
- Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, taking food orders
- Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
- Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
- Set and clear a table neatly and efficiently according to P.F. Chang's specifications
- Learn curbside process and takeout expectations
- Conduct side-work as required for each shift
Job Criteria
Experience
No experience required
Job Location
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