Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.00 - $15.25
Work Schedule
Flexible
Benefits
flexible schedules
Meal discounts for employees and family
Paid vacation after 1 year
Competitive benefits after 1 year
Free telemedicine after 1 year
Referral Bonus
discount programs
long-term career growth
team environment
Job Description
Metro Diner is a celebrated restaurant known for its warm and welcoming service, friendly faces, and award-winning food that exemplifies the phrase "simply delicious." At Metro Diner, guest satisfaction is paramount, ensuring that every patron receives not just a meal, but an experience that feels like coming home. The company thrives on its vibrant culture, emphasizing genuine hospitality and community engagement, which is evident in every interaction between staff and guests. The diner prides itself on creating a positive atmosphere, where team members work harmoniously to maintain an inviting environment for all.\n\nThe Host role at Metro Diner is pivotal as the personal representation of the restaurant's overall hospitality and quality. This position demands a friendly and enthusiastic individual who can provide each guest with a cheerful and sincere greeting from the moment they arrive. Hosts are responsible for ensuring that every guest feels appreciated and is invited warmly to return. The role requires excellent people skills to interact calmly and professionally with guests, team members, and vendor partners. Hosts are tasked with seating guests efficiently, recording guest names accurately on wait lists, and managing phone communications promptly and courteously. Furthermore, maintaining an organized and attractive front dining area is essential to uphold the diner’s reputation for excellence. This position offers an opportunity to work in a fast-paced, dynamic environment where teamwork and guest satisfaction are the top priorities. Metro Diner supports its team with flexible schedules, meal discounts, paid vacation, competitive benefits, and other perks to foster career growth and a supportive workplace. Individuals who join Metro Diner as Hosts become part of a great team committed to delivering memorable dining experiences and upholding a culture of hospitality that is both lived and breathed every day.
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or hospitality preferred
- must exhibit a genuine smile and friendly demeanor
- ability to multitask and stay organized in a busy environment
- efficient phone answering skills
- ability to use communication tools such as headsets
- commitment to excellent guest service
Job Qualifications
- good communication and interpersonal skills
- ability to manage guest wait times accurately
- experience in fast-paced hosting or front-of-house roles preferred
- familiarity with reservation and wait list systems
- ability to remain calm and professional under pressure
- team collaboration skills
Job Duties
- greet guests warmly and sincerely
- seat guests promptly to tables
- accurately record guest names on wait lists
- answer telephone promptly and professionally
- maintain tidy and attractive front dining area
- communicate effectively with guests, team members, and vendor partners
- thank guests sincerely and invite them to return
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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