Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.77 - $12.99
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Work Schedule

Flexible
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Benefits

Flexible work schedules
employee discount
Referral bonuses
Health Insurance
Retirement Plan
Paid Time Off
Employee Stock Purchase Program

Job Description

Red Robin Gourmet Burgers and Brews is a renowned, high-volume, full-service restaurant concept recognized for its laid-back atmosphere and uniquely quirky vibe. Instead of being your typical burger restaurant, Red Robin prides itself on being a place filled with unbridled energy, magnetic personalities, and a passion for having fun. The brand is dedicated to inspiring its guests with "burgers beyond yumagination" while serving up connection, fun, and generosity that mirrors the bottomless nature of their world-famous steak fries. This restaurant chain values a sense of belonging and warmly welcomes people from all walks of life, embracing both similarities and differences because Red Robin is truly for everyone. The company places strong emphasis on growth opportunities within the organization, highlighting the journey of many managers who started as hourly team members. Their mission underscores the importance of freshness, fun, memorable experiences, and most importantly, making guests smile.

The Host role at Red Robin is a vital front-of-house position responsible for creating a memorable first impression by providing guests with friendly and welcoming service. The host ensures guests feel valued the moment they enter the restaurant by greeting them warmly and escorting them to their tables. Additionally, the host manages reservations and waitlists as needed, helping to maintain the flow and organization of the dining experience. This position requires excellent customer service skills, as the host is a key part of the front-of-house service team, interacting with guests throughout their visit to ensure they feel comfortable and well attended. The position is part-time or full-time, suitable for individuals aged 17 or older, offering flexible scheduling to accommodate various availability needs. Compensation for this role ranges from $10.77 to $12.99 per hour, with additional opportunities for referral bonuses and employee stock purchase programs available after meeting certain tenure and hour requirements.

Red Robin also offers a comprehensive benefits package tailored to support the well-being and financial security of its employees. Eligible team members can enjoy health, vision, dental, accident, critical illness, and hospital indemnity coverage for health insurance. Retirement plans include a 401(k) with company matching up to 4% of pay, available to employees who meet age, service, and hours worked criteria. Paid time off accrues based on hours worked after one or more years of service, emphasizing the company’s commitment to work-life balance. In addition, employees and their families receive significant discounts on food, designed to reward team members and foster a family-friendly environment. The company encourages ongoing applications and offers excellent growth potential for motivated individuals eager to advance their careers in the hospitality industry at Red Robin Gourmet Burgers and Brews.

Job Requirements

  • Must be 17 or older
  • Ability to work flexible hours including nights, weekends, and holidays
  • Reliable transportation to and from work
  • Ability to stand and walk for extended periods
  • Must comply with all health and safety regulations
  • Willingness to learn and work as part of a team

Job Qualifications

  • Excellent customer service skills
  • Strong communication and interpersonal abilities
  • Ability to work in a fast-paced, high-volume restaurant environment
  • Friendly and approachable personality
  • Capable of standing for extended periods
  • Basic math and computer skills for managing reservations and waitlists
  • Previous experience in a customer-facing role is a plus but not required

Job Duties

  • Greet guests with a friendly demeanor and provide a warm welcome
  • Escort guests to their tables efficiently and courteously
  • Take reservations and manage the waitlist when necessary
  • Maintain a clean and organized host station
  • Communicate effectively with servers and kitchen staff to optimize guest flow
  • Handle guest inquiries and resolve seating issues promptly
  • Contribute to a positive team environment by supporting front-of-house staff

Job Criteria

Experience

No experience required


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