Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.25 - $15.75
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Work Schedule

Rotating Shifts
Standard Hours
Weekend Shifts
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Benefits

Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
supplemental life insurance
Company-paid short-term disability
company-paid long-term disability
Supplemental accident insurance
Supplemental critical illness insurance
Supplemental hospital insurance
Employee assistance program
LegalShield protection
IDShield protection
Pet insurance
401(k) savings plan
Flexible spending account
Health savings account
Complimentary workday family meal
Dining Discounts

Job Description

The Bartolotta Restaurants is a nationally recognized and family-run restaurant and catering company based in the Greater Milwaukee area. Co-founded in 1993 by restaurateur Joe Bartolotta and his brother, the two-time James Beard Award-winning Chef Paul Bartolotta, the company has built a reputation as a premier culinary brand. It operates an impressive portfolio of 18 unique restaurants and catering venues, each dedicated to offering first-class cuisine and exceptional service. Known for their commitment to excellence, The Bartolotta Restaurants combines culinary innovation with a strong dedication to community involvement. The company gives back through its Care-a-lotta charitable program, supporting numerous nonprofits throughout Milwaukee. This organization values its team members, who are considered an integral part of the Bartolotta family and its continued success.

The role of Host at The Bartolotta Restaurants is integral to providing guests with an exceptional dining experience right from the moment they enter the establishment. As the first point of contact for guests, the Host plays a vital role in setting the tone for a memorable visit. This position is ideal for individuals who thrive in fast-paced environments and enjoy being at the center of the action. The Host is responsible for greeting and directing guests, managing waitlists during busy periods, taking reservations accurately, and providing information about menus and services. The role demands excellent interpersonal and communication skills, a professional demeanor, and the ability to multitask efficiently. This position offers an excellent opportunity for individuals passionate about hospitality to develop their skills while working alongside world-class mentors who provide training and career development opportunities. The Bartolotta Restaurants also offer a comprehensive benefits package for full-time employees, including medical, dental, and vision insurance, company-paid life insurance, disability coverage, and various supplemental insurance options. Additional benefits include a 401(k) savings plan, flexible spending accounts, complimentary meals, dining discounts, and other perks that support both personal and professional growth. If you have a hospitality heart and a can-do attitude, this role offers a rewarding and supportive environment to contribute meaningfully to a renowned culinary brand.

Job Requirements

  • High school diploma or equivalent
  • exceptional interpersonal, oral, and presentation skills focusing on customer satisfaction
  • ability to work in fast-paced, changing environment
  • basic understanding of administrative and clerical procedures and systems
  • proficient with Microsoft Office Suite or related software

Job Qualifications

  • Exceptional interpersonal, oral, and presentation skills focusing on customer satisfaction
  • ability to work in fast-paced, changing environments
  • basic understanding of administrative and clerical procedures and systems
  • proficient with Microsoft Office Suite or related software
  • high school diploma or equivalent

Job Duties

  • Greet customers and guests
  • determine the purpose of each person's visit and direct or escort them to the appropriate location
  • manage the waitlist during high volume periods while providing accurate quotes for wait times
  • take reservations into a reservation book providing clear and accurate guest information
  • promptly answer phones and route calls to the proper custodian
  • possess knowledge of menu items to effectively field questions from guests, vendors, and phone inquiries
  • log and perform exchange of money for gift certificate purchases
  • present a professional demeanor in attire, language, and attitude
  • perform side work before, during, and after shifts
  • maintain a clean, safe, and organized work area
  • perform other duties and assist other team members as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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