Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.00 - $20.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American-based restaurant chain specializing in Asian-inspired cuisine. With a reputation for providing high-quality food and a distinctive dining experience, P.F. Chang's operates numerous locations across the United States and internationally. The brand is known for its innovative menu, warm atmosphere, and commitment to exceptional hospitality. The company thrives on celebrating life, family, and food, creating meaningful experiences for both guests and team members alike. P.F. Chang's invites individuals who are passionate about customer service and teamwork to join their vibrant culinary community.

The Host or Hostess position at P.F. Chang's is an essential role focused on delivering an excellent hospitality experience right from the moment guests enter the restaurant until they leave. This role is available for both full-time and part-time employment with pay ranging from $17.00 to $20.00 per hour based on experience. Hosts and Hostesses serve as the face of the restaurant and are responsible for maintaining the overall flow of the dining room, ensuring guests feel welcomed, respected, and attended to.

Key responsibilities include greeting guests courteously, managing reservations, seating guests, and communicating accurate wait times. The Host is integral to creating a positive and professional first and last impression while maintaining smooth operations. This role also involves learning the restaurant’s layout, understanding the division of tables among servers, and adhering to P.F. Chang's high safety and sanitation standards. Furthermore, hosts perform side work and assist with curbside and takeout services as needed.

This role is ideal for individuals new to the hospitality industry, as previous experience is not required and paid on-the-job training is provided. P.F. Chang's emphasizes a team-oriented work environment where flexibility, multi-tasking, and excellent customer service skills are essential. The company also offers many employee benefits such as competitive pay, flexible scheduling, advancement opportunities, discounted meals, and exclusive team member discounts. Qualifying employees have access to medical, dental, vision, and retirement plans as well as paid sick leave in applicable areas.

Working at P.F. Chang's offers more than just a job; it offers a chance to be part of a passionate community dedicated to the purpose of celebrating life through food and family. Employees are recognized and valued, with ample opportunities for professional growth and development. The company culture promotes inclusiveness, respect, and a shared sense of achievement. Apply today to become a valued member of the P.F. Chang's team and start building a rewarding career in hospitality.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
  • Learn restaurant seating layout, including how tables are divided into server areas and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang’s specifications
  • Learn the curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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