Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.00 - $19.00
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Job Description
P.F. Chang's is a renowned restaurant chain known for its fresh and innovative take on Asian cuisine. Established over 25 years ago, it has grown into a globally recognized brand that combines a unique dining experience with exceptional food quality. The company prides itself on providing a welcoming and hospitable environment, blending the vibrant culture of Asian dishes with a modern twist. The restaurant's commitment to excellence in both food and service has earned it a devoted customer base and critical acclaim in the culinary world. P.F. Chang's focuses not just on the meals it serves but also on creating memorable experiences for its guests, whether they dine in the restaurant, order takeout, or enjoy curbside services.
The role of a Host or Hostess at P.F. Chang's is vital in maintaining the smooth operation and excellent guest experience that defines the brand. This position is available for both full-time and part-time employment, offering a competitive pay range between $16.00 and $19.00 per hour based on experience. Hosts are the first point of contact for guests and are responsible for projecting a warm, positive, and professional image, which sets the tone for the entire dining experience. The primary goal for Hosts is to facilitate the restaurant's flow by managing seating arrangements, accurately quoting wait times, and efficiently answering guest inquiries throughout their visit.
The position requires individuals who are customer-focused and able to maintain high standards of hospitality, safety, and cleanliness. Hosts support the team by learning the restaurant's seating layout and server areas to ensure guests are promptly and correctly seated. They also engage in side duties such as setting and clearing tables according to P.F. Chang's specifications and supporting the curbside pickup and takeout process. The company strongly values teamwork and flexibility, expecting Hosts to work various shifts, communicate effectively with both guests and co-workers, and thrive in a fast-paced environment.
P.F. Chang's provides ongoing paid on-the-job training to equip Hosts with the necessary skills and knowledge, making this a great opportunity for individuals new to the restaurant industry or looking for a supportive work environment with opportunities for advancement. The company culture stresses internal promotions, giving employees a clear path to grow their careers within the organization. Additionally, P.F. Chang's offers a suite of attractive benefits including flexible scheduling, discounted meals, employee referral incentives, and exclusive team member discounts. The restaurant is typically closed on major holidays such as Thanksgiving and Christmas, offering employees valuable time to spend with family.
Moreover, for qualifying team members working sufficient hours, P.F. Chang's provides access to a 401(k) retirement plan, medical, dental and vision insurance, as well as paid sick leave in qualifying jurisdictions. This comprehensive benefits package underscores the company’s commitment to the wellbeing of its employees. P.F. Chang's is more than just a workplace; it’s a community of passionate professionals who are inspired by the mission to celebrate life, family, and food. Joining the P.F. Chang's team as a Host or Hostess offers a dynamic career with meaningful work and a chance to be part of a respected hospitality brand that truly values its people.
The role of a Host or Hostess at P.F. Chang's is vital in maintaining the smooth operation and excellent guest experience that defines the brand. This position is available for both full-time and part-time employment, offering a competitive pay range between $16.00 and $19.00 per hour based on experience. Hosts are the first point of contact for guests and are responsible for projecting a warm, positive, and professional image, which sets the tone for the entire dining experience. The primary goal for Hosts is to facilitate the restaurant's flow by managing seating arrangements, accurately quoting wait times, and efficiently answering guest inquiries throughout their visit.
The position requires individuals who are customer-focused and able to maintain high standards of hospitality, safety, and cleanliness. Hosts support the team by learning the restaurant's seating layout and server areas to ensure guests are promptly and correctly seated. They also engage in side duties such as setting and clearing tables according to P.F. Chang's specifications and supporting the curbside pickup and takeout process. The company strongly values teamwork and flexibility, expecting Hosts to work various shifts, communicate effectively with both guests and co-workers, and thrive in a fast-paced environment.
P.F. Chang's provides ongoing paid on-the-job training to equip Hosts with the necessary skills and knowledge, making this a great opportunity for individuals new to the restaurant industry or looking for a supportive work environment with opportunities for advancement. The company culture stresses internal promotions, giving employees a clear path to grow their careers within the organization. Additionally, P.F. Chang's offers a suite of attractive benefits including flexible scheduling, discounted meals, employee referral incentives, and exclusive team member discounts. The restaurant is typically closed on major holidays such as Thanksgiving and Christmas, offering employees valuable time to spend with family.
Moreover, for qualifying team members working sufficient hours, P.F. Chang's provides access to a 401(k) retirement plan, medical, dental and vision insurance, as well as paid sick leave in qualifying jurisdictions. This comprehensive benefits package underscores the company’s commitment to the wellbeing of its employees. P.F. Chang's is more than just a workplace; it’s a community of passionate professionals who are inspired by the mission to celebrate life, family, and food. Joining the P.F. Chang's team as a Host or Hostess offers a dynamic career with meaningful work and a chance to be part of a respected hospitality brand that truly values its people.
Job Requirements
- Previous experience is not required - we will train you!
- Excellent customer service skills and etiquette
- Ability to execute proper sanitation practices and safety procedures
- Must be able to communicate effectively with co-workers and guests
- Flexibility to work a variety of shifts
- Ability to multi-task in a fast-paced, team-work environment
Job Qualifications
- Excellent customer service skills and etiquette
- Ability to execute proper sanitation practices and safety procedures
- Must be able to communicate effectively with co-workers and guests
- Flexibility to work a variety of shifts
- Ability to multi-task in a fast-paced, team-work environment
Job Duties
- Interact courteously with guests (answer phones, greet guests, seat guests, make reservations, take food orders)
- Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
- Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
- Set and clear a table neatly and efficiently according to P.F. Chang's specifications
- Learn curbside process and takeout expectations
- Conduct side-work as required for each shift
Job Criteria
Experience
No experience required
Job Location
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