Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.00 - $14.00
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Work Schedule

Flexible
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Benefits

flexible schedules
meal discounts
Paid vacation
competitive benefits
Free Telemedicine
Referral Bonus
Perks at work

Job Description

Metro Diner is a renowned restaurant chain celebrated for its warm and welcoming service, familiar faces, and award-winning food. Known for creating a comfortable and friendly atmosphere, Metro Diner delivers honestly delicious dishes that bring guests back again and again. The company embodies a culture of genuine hospitality and prioritizes 100% guest satisfaction, making every dining experience memorable. This strong commitment to customer service and quality food has positioned Metro Diner as a beloved dining destination in the communities it serves. The restaurant values not only the food it serves but also the relationships it builds with guests, creating a loyal customer base through consistent quality and authentic friendliness.

We are currently seeking friendly and personable individuals to join our team as Hosts. The Host role at Metro Diner is essential as it represents the first and last impression guests receive when visiting our restaurant. A Metro Diner Host is the personal representation of the restaurant’s hospitality and quality. This role requires a warm and sincere attitude, as the Host is responsible for greeting each guest cheerfully and sincerely, ensuring they feel welcomed from the moment they enter. The Host must also ensure that all guests receive heartfelt thanks and an invitation to return, reinforcing the diner’s commitment to excellent guest experiences.

This position offers flexible schedules to accommodate various lifestyles and commitments. Benefits include meal discounts for both front-of-house and back-of-house staff, additional meal discounts for friends and family, paid vacation after one year of service, and competitive benefits following the first year. Employees also have access to free telemedicine through First Stop Health starting after one year, a referral bonus program that offers $250 for each friend referred with no limit, and Perks at Work—a benefits program providing over 30,000 discounts on purchases related to travel, fitness, automotive needs, event tickets, and more. Metro Diner fosters a supportive work environment with a great team culture and opportunities for long-term career growth.

As a Host, you will be expected to maintain an organized and attractive front of house while efficiently managing guest seating to minimize wait times. You will handle phone calls promptly, record guest names accurately on wait lists, and communicate effectively with servers, expo, and bussers to ensure smooth and efficient operations focused on guest satisfaction. If you possess a genuine smile, excellent people skills, and a desire to create positive guest experiences in a fast-paced, team-oriented environment, Metro Diner is the perfect place for you to grow your hospitality career.

Job Requirements

  • Genuine smile
  • Commitment to positive guest interactions
  • Strong people skills
  • Ability to seat guests efficiently
  • Organizational skills to maintain front of house
  • Ability to answer phones promptly
  • Willingness to work flexible shifts

Job Qualifications

  • Experience as a host in a fast-paced work environment
  • Ability to provide accurate wait times to guests
  • Strong communication and interpersonal skills
  • Familiarity with sound systems and headsets
  • Excellent organizational skills
  • Ability to handle guest questions and complaints with poise and grace

Job Duties

  • Greet guests with a cheerful and sincere welcome
  • Seat guests at tables as quickly as possible
  • Record guest names accurately on the wait list
  • Answer telephone calls promptly and professionally
  • Keep the front of the diner tidy and attractive
  • Communicate effectively with servers, expo, and bussers for efficient operations
  • Thank guests warmly and invite them to return

Job Criteria

Experience

Entry Level (1-2 years)


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