
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $11.16 - $13.46
Work Schedule
Flexible
Benefits
Flexible work schedules
Employee meal discounts
Referral bonuses
Health Insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Job Description
Red Robin Gourmet Burgers and Brews is a well-established, high-volume full-service restaurant known for its laid-back atmosphere, quirky vibe, and commitment to delivering exceptional guest experiences. This popular burger restaurant prides itself on offering a menu featuring burgers beyond imagination and world-famous steak fries. At Red Robin, the focus is not only on great food but also on fostering connection, fun, and generosity, creating an environment where everyone feels a sense of belonging and inclusion. The company values diversity, welcoming both similarities and differences among its team members and guests alike. With a strong emphasis on team growth and career advancement, many current managers started as hourly team members, showcasing Red Robin's dedication to promoting from within and providing clear growth opportunities. This employment opportunity is for the position of Host, a crucial part of the Front of House service team. Hosts at Red Robin play an essential role in creating the guests' first impression of the restaurant by displaying a friendly demeanor, welcoming guests, and escorting them to their tables. The Host is also responsible for managing reservations and wait lists during busy periods. This role requires great customer service skills, as hosts are often the first point of contact for guests entering the restaurant. The position is hourly, with a pay range of $11.16 to $13.46 per hour, and candidates must be at least 17 years old to apply. Working as a Host at Red Robin means being part of a team that exudes unbridled energy and magnetic personalities, with a shared passion for hospitality and making guests feel welcome and special. Flexible work schedules are available to accommodate different needs, along with a supportive workplace culture that encourages both personal and professional growth. Red Robin also offers substantial employee benefits, including a 50% discount on food for employees and 25% discount for their families, referral bonuses for bringing new team members on board, and additional compensation and benefits such as health, vision, and dental insurance, along with accident and critical illness coverage. Employees aged 18 and older have access to these insurance benefits, while retirement plans like 401k with company match are available to employees aged 21 and older who meet specific service and hour requirements. Paid time off is accrued after one year of service, encouraging employees to find a healthy work-life balance. Red Robin Gourmet Burgers and Brews seeks candidates who are passionate about hospitality, eager to make a positive impact, and ready to grow their careers with a respected brand focused on making every guest's experience fresh, fun, and memorable. If you enjoy working in a lively, engaging environment and want to be part of a team that truly values each other's contributions, consider joining Red Robin as a Host and start your journey with a company that makes 'em smile every day.
Job Requirements
- Must be at least 17 years old
- Availability to work flexible hours including weekends and holidays
- Ability to stand and walk for extended periods
- Strong customer service orientation
- Reliable and punctual
- Ability to work well in a team
- Good communication skills
Job Qualifications
- High school diploma or equivalent preferred
- Prior experience in customer service or hospitality a plus
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Positive attitude and friendly personality
- Ability to multitask and handle stressful situations
- Basic computer skills for reservation management
Job Duties
- Welcome guests with a friendly demeanor
- Escort guests to tables promptly
- Manage reservations and wait lists efficiently
- Provide exceptional customer service
- Communicate effectively with team members
- Handle guest inquiries and requests courteously
- Maintain cleanliness and organization of the host area
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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