Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $15.15 - $16.40
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Work Schedule

Flexible
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Benefits

Flexible work schedules
50% employee food discount
25% family food discount
Referral bonuses
Health Insurance
Dental Insurance
Paid Time Off
401k Retirement Plan

Job Description

Red Robin Gourmet Burgers and Brews is a well-known full-service restaurant chain celebrated for its laid-back atmosphere, uniquely quirky vibe, and commitment to delivering exceptional dining experiences. Established as a high-volume restaurant concept, Red Robin offers an inviting environment where guests can enjoy "burgers beyond yumagination," accompanied by their world-famous bottomless steak fries. The company believes in creating a sense of belonging and embraces diversity, welcoming both similarities and differences among its guests and team members alike. Red Robin prides itself on its mission to "Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile." This ethos drives every interaction and shapes the culture for both customers and employees.

As a dynamic and growing restaurant chain, Red Robin places great emphasis on career growth opportunities. Many of the management team started as hourly team members, demonstrating the company’s commitment to internal promotion, training, and development. Joining Red Robin means becoming part of a team that values energy, passion, and a genuine enthusiasm for hospitality.

The Host role at Red Robin is essential to providing an exceptional first impression for all guests entering the restaurant. As the face of the Front of House service team, hosts are responsible for greeting guests with a friendly demeanor and escorting them to their tables promptly and courteously. They also assist in managing reservations and wait lists when necessary, ensuring smooth seating arrangements and a positive initial experience for diners. Excellent customer service skills are crucial in this position, as hosts help set the tone for an enjoyable dining experience.

This position is ideal for individuals who thrive in fast-paced, high-volume environments and are eager to engage with a diverse range of guests. The role is open to applicants aged 17 or older and offers flexible work schedules to accommodate various lifestyles. In addition to the competitive hourly wage ranging from $15.15 to $16.40, hosts enjoy numerous employee benefits such as significant discounts on food, referral bonuses, and opportunities for career advancement within the company.

Red Robin also provides a comprehensive benefits package, including health insurance options for those 18 and older, a 401k retirement plan with company matching for eligible employees, and paid time off accrual after meeting service requirements. The company operates with an ongoing application process, welcoming passionate and motivated individuals who share a love for unbridled hospitality and customer connection. By joining Red Robin, hosts not only become part of a vibrant team but also contribute to an organization dedicated to having fun, fostering generosity, and making every guest’s visit memorable.

Job Requirements

  • Must be 17 years or older
  • Availability to work flexible schedules including evenings and weekends
  • Ability to stand for extended periods
  • Strong interpersonal and communication skills
  • Prior experience in hospitality or customer service preferred
  • Legal eligibility to work in the country

Job Qualifications

  • Excellent customer service skills
  • Ability to communicate clearly and politely
  • Prior experience in customer-facing roles preferred
  • Ability to work in a fast-paced environment
  • Strong team collaboration skills
  • Basic knowledge of reservation systems beneficial
  • Must be 17 years or older

Job Duties

  • Greet guests with a friendly and welcoming demeanor
  • Escort guests to their assigned tables
  • Manage reservations and wait lists efficiently
  • Maintain cleanliness and organization of the host station
  • Provide information about menu items and restaurant services
  • Assist other front of house staff as needed
  • Ensure a positive first impression of the restaurant

Job Criteria

Experience

Entry Level (1-2 years)


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