Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.25 - $16.50
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts
recognition programs
Paid Time Off

Job Description

Cracker Barrel is a beloved American restaurant and retail chain that has been serving guests since 1969. Known for its warm hospitality, comforting Southern-style meals, and unique retail offerings, Cracker Barrel creates a welcoming atmosphere where guests can feel at home. With over 70,000 team members nationwide, it has grown into more than just a restaurant — it has become a place for people to gather, reconnect, and enjoy moments together. The company prides itself on its strong roots and commitment to delivering an exceptional experience, creating an environment of belonging and community for both guests and team members. Cracker Barrel values its employees, recognizing that every role contributes to the memorable experiences it offers guests.

The Host role at Cracker Barrel is a vital front-of-house position focused on making every guest feel welcome from the moment they walk through the door. Hosts are responsible for greeting and seating guests with warmth and professionalism, managing the flow of the dining room, and ensuring the waitlist is handled efficiently. This role demands a friendly, approachable style combined with the ability to stay calm and organized during busy periods. Cracker Barrel welcomes individuals with or without prior restaurant experience, offering comprehensive training through its industry-leading PAR program to help new team members thrive. Working as a Host provides a unique opportunity to be part of a team-first environment where positive energy and genuine hospitality are valued. The company also emphasizes career growth and employee support, offering competitive pay, health insurance eligibility from day one, vacation time, and a 401(k) plan with matching contributions. Additionally, team members enjoy employee discounts and various perks, contributing to a fulfilling and rewarding workplace experience.

Job Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Ability to stand for long periods
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Ability to handle multiple tasks in a fast-paced environment
  • Friendly and professional demeanor
  • Willingness to engage with guests and team members positively

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong interpersonal and communication skills
  • Ability to remain calm under pressure
  • Positive and approachable attitude
  • Willingness to learn and grow within the company
  • Team-oriented mindset
  • Previous customer service experience is a plus but not required

Job Duties

  • Greet guests warmly and make them feel welcome
  • Manage the dining room flow and seating arrangements
  • Handle the waitlist efficiently and update guests with a positive attitude
  • Ensure tables are clean and ready for new guests
  • Collaborate with team members to maintain a smooth operation
  • Maintain a calm and friendly demeanor during busy periods
  • Assist guests with questions and provide excellent customer service

Job Criteria

Experience

No experience required


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