
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.16 - $16.41
Work Schedule
Flexible
Benefits
Flexible work schedules
employee food discount
Referral bonuses
Health Insurance
Dental Insurance
401k Retirement Plan
Paid Time Off
Job Description
Red Robin Gourmet Burgers and Brews is a well-known, high-volume, full-service restaurant chain recognized for its laid-back atmosphere, uniquely quirky vibe, and commitment to delivering exceptional customer experiences. Established with a passion for serving up burgers that are beyond imagination, Red Robin focuses on connection, fun, generosity, and inclusivity, making every guest feel welcome. Their mission—Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile.—guides every interaction, ensuring a memorable dining experience for every customer. The company prides itself on fostering a sense of belonging among employees and guests alike, embracing differences as part of what makes Red Robin unique. Career growth opportunities are abundant, as many of their managers started as hourly team members, showcasing their commitment to internal advancement.
The Host role at Red Robin is a crucial part of the Front of House service team, designed for individuals with strong customer service skills and a passion for welcoming guests. Hourly pay ranges from $15.16 to $16.41, reflecting the company’s investment in attracting friendly and energetic team members. The host is responsible for creating a great first impression by greeting and escorting guests to their tables with a warm and friendly demeanor. They also manage reservations and waitlists when necessary, ensuring a smooth and organized seating process that enhances guest satisfaction. This position requires individuals who are at least 17 years old and thrive in fast-paced, social environments.
Beyond the core responsibilities, the role offers notable benefits. Hosts enjoy flexible work schedules that can accommodate varying availability, making it an excellent opportunity for those seeking work-life balance. Red Robin offers a generous 50% discount on food for employees and a 25% discount for their families, encouraging team members to savor the dining experience themselves. Additional incentives include referral bonuses for bringing new talent into the team, various compensation enhancements, and solid pathways for career growth within the company’s restaurant operations. Health insurance options extend to vision, dental, accident, critical illness, and hospital indemnity coverage for eligible employees, ensuring comprehensive support for well-being. Retirement benefits such as a 401k plan with company matching up to 4% of pay become available after 1+ years of service and upon meeting certain age and work hour criteria. Paid time off accrues based on hours worked, supporting employees in maintaining a healthy work-life integration.
Red Robin is dedicated to fair hiring practices and promotes equal opportunity employment. The company utilizes advanced artificial intelligence tools in the hiring process to match candidates' abilities and skills to the available roles effectively, further ensuring each applicant is fairly and thoroughly evaluated. This innovative approach highlights Red Robin’s commitment to leveraging technology while still valuing individual talents and customer-focused service. By joining Red Robin as a host, employees become part of a vibrant community that celebrates energy, personality, and hospitality. The company’s ongoing acceptance of applications underscores its dynamic growth and continuously expanding opportunities for enthusiastic professionals passionate about hospitality and guest service.
The Host role at Red Robin is a crucial part of the Front of House service team, designed for individuals with strong customer service skills and a passion for welcoming guests. Hourly pay ranges from $15.16 to $16.41, reflecting the company’s investment in attracting friendly and energetic team members. The host is responsible for creating a great first impression by greeting and escorting guests to their tables with a warm and friendly demeanor. They also manage reservations and waitlists when necessary, ensuring a smooth and organized seating process that enhances guest satisfaction. This position requires individuals who are at least 17 years old and thrive in fast-paced, social environments.
Beyond the core responsibilities, the role offers notable benefits. Hosts enjoy flexible work schedules that can accommodate varying availability, making it an excellent opportunity for those seeking work-life balance. Red Robin offers a generous 50% discount on food for employees and a 25% discount for their families, encouraging team members to savor the dining experience themselves. Additional incentives include referral bonuses for bringing new talent into the team, various compensation enhancements, and solid pathways for career growth within the company’s restaurant operations. Health insurance options extend to vision, dental, accident, critical illness, and hospital indemnity coverage for eligible employees, ensuring comprehensive support for well-being. Retirement benefits such as a 401k plan with company matching up to 4% of pay become available after 1+ years of service and upon meeting certain age and work hour criteria. Paid time off accrues based on hours worked, supporting employees in maintaining a healthy work-life integration.
Red Robin is dedicated to fair hiring practices and promotes equal opportunity employment. The company utilizes advanced artificial intelligence tools in the hiring process to match candidates' abilities and skills to the available roles effectively, further ensuring each applicant is fairly and thoroughly evaluated. This innovative approach highlights Red Robin’s commitment to leveraging technology while still valuing individual talents and customer-focused service. By joining Red Robin as a host, employees become part of a vibrant community that celebrates energy, personality, and hospitality. The company’s ongoing acceptance of applications underscores its dynamic growth and continuously expanding opportunities for enthusiastic professionals passionate about hospitality and guest service.
Job Requirements
- Must be 17 or older
- Ability to provide friendly and energetic customer service
- Availability to work flexible schedules
- Effective communication skills
- Ability to manage reservations and wait lists
- Basic knowledge of restaurant operations
- Willingness to learn and grow within the company
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is an advantage
- Strong interpersonal and communication skills
- Ability to maintain a positive and approachable attitude
- Ability to work in a fast-paced environment
- Reliable and punctual
- Team player with good collaboration skills
Job Duties
- Provide a great first impression by greeting guests with a friendly demeanor
- Escort guests to tables and manage seating arrangements
- Take and manage reservations and wait lists as necessary
- Collaborate with the Front of House team to ensure smooth service flow
- Maintain cleanliness and organization of the host area
- Communicate effectively with guests and team members to enhance customer satisfaction
- Handle guest inquiries and resolve seating-related issues promptly
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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