Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.00 - $15.50
Work Schedule
Flexible
Benefits
flexible schedules
Back-of-house shift meals
Front-of-house meal discounts
Meal discounts for friends and family
Paid vacation after 1 year
Competitive benefits after 1 year
Free tele-medicine through First Stop Health after 1 year
Referral Bonus
Perks at Work discounts
long-term career growth
Job Description
Metro Diner is a well-established and beloved restaurant known for its warm, welcoming service, familiar faces, and award-winning food. Dedicated to delivering simply delicious meals, Metro Diner prioritizes 100 percent guest satisfaction above everything else. This establishment takes pride in fostering a culture that is lived and breathed by every team member daily, creating an inviting and friendly atmosphere for both guests and employees. Metro Diner operates as a casual dining restaurant with a strong community focus and a reputation for excellence in hospitality. The team values personal connections and strives to make every dining experience memorable, ensuring each guest feels valued and appreciated throughout their visit.
The role of the Host at Metro Diner is crucial as they serve as the personal representation of the overall hospitality and quality of the restaurant. Hosts are responsible for creating an exceptional first impression by offering a cheerful and sincere greeting to every guest. The position demands someone who is approachable, organized, and able to manage a fast-paced environment with grace and efficiency. A Host must ensure guests are seated promptly, maintain an accurate waitlist, and keep the front of the diner tidy and attractive. Additionally, the Host plays a key role in communication within the team and with guests, answering phones, managing guest interactions, and helping to facilitate smooth operations between front-of-house and back-of-house staff.
This is a role designed for individuals who naturally enjoy engaging with people and possess excellent organizational and communication skills. Metro Diner offers flexible schedules to accommodate various lifestyles, along with benefits such as back-of-house and front-of-house meal discounts, paid vacation after one year, competitive benefits, free tele-medicine access, referral bonuses, and exclusive discounts through the Perks at Work program. The company also emphasizes long-term career growth, offering opportunities for employees to advance within the restaurant industry. Joining Metro Diner means becoming part of a close-knit team that supports one another and shares a commitment to delivering outstanding dining experiences. The environment encourages friendliness, professionalism, and enthusiasm, making it an ideal workplace for those passionate about hospitality and guest satisfaction.
The role of the Host at Metro Diner is crucial as they serve as the personal representation of the overall hospitality and quality of the restaurant. Hosts are responsible for creating an exceptional first impression by offering a cheerful and sincere greeting to every guest. The position demands someone who is approachable, organized, and able to manage a fast-paced environment with grace and efficiency. A Host must ensure guests are seated promptly, maintain an accurate waitlist, and keep the front of the diner tidy and attractive. Additionally, the Host plays a key role in communication within the team and with guests, answering phones, managing guest interactions, and helping to facilitate smooth operations between front-of-house and back-of-house staff.
This is a role designed for individuals who naturally enjoy engaging with people and possess excellent organizational and communication skills. Metro Diner offers flexible schedules to accommodate various lifestyles, along with benefits such as back-of-house and front-of-house meal discounts, paid vacation after one year, competitive benefits, free tele-medicine access, referral bonuses, and exclusive discounts through the Perks at Work program. The company also emphasizes long-term career growth, offering opportunities for employees to advance within the restaurant industry. Joining Metro Diner means becoming part of a close-knit team that supports one another and shares a commitment to delivering outstanding dining experiences. The environment encourages friendliness, professionalism, and enthusiasm, making it an ideal workplace for those passionate about hospitality and guest satisfaction.
Job Requirements
- A genuine smile
- Commitment to presenting a positive image through warm welcoming and sincere thanks
- Strong communication skills with guests, team members, and vendor partners
- Ability to seat guests efficiently
- Understanding of wait list management
- Efficiency in answering telephone calls promptly
- Organizational skills to keep the front of the diner tidy and attractive
Job Qualifications
- Experience as a host in a fast-paced work environment
- Strong people skills to communicate calmly and professionally
- Ability to manage and update wait lists accurately
- Familiarity with sound systems and communication headsets
- Organizational skills to maintain front-of-house appearance
- Motivated to work collaboratively with servers, expos, and bussers
- Ability to handle guest inquiries and complaints gracefully
Job Duties
- Greet guests with a cheerful and sincere welcome
- Seat guests at tables as quickly as possible
- Accurately record guest names on the wait list
- Answer telephone calls promptly by the second ring
- Maintain a tidy and attractive front of the diner
- Communicate effectively with team members using headsets
- Handle guest questions and complaints about wait times with poise
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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