Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
401(k) Plan
Career development opportunities
Dental Insurance
Job Description
Duffy's is a well-established and popular restaurant known for delivering a welcoming atmosphere and a memorable dining experience to all of its guests. With a focus on excellent customer service, a diverse and flavorful menu, and a lively environment, Duffy's has earned a solid reputation in the hospitality industry. The restaurant prides itself on its friendly staff and commitment to guest satisfaction, making it a preferred destination for both locals and visitors. This position is vital for maintaining the flow and organization of the restaurant, ensuring guests receive timely and attentive service from the moment they enter.
The Host at Duffy's plays an essential role as the first and last point of contact for guests, responsible for making a positive impression that fosters return visits. This role requires a dynamic individual who can actively manage seating arrangements, provide menus, and maintain communication between guests, kitchen staff, and servers. The ideal candidate should be personable, capable of multitasking, and attentive to the needs of each guest. Responsibilities include greeting guests warmly, assigning tables according to server rotation and guest requirements, answering phone inquiries and taking accurate takeout orders, and addressing any guest concerns promptly. The Host supports the restaurant’s overall operation by ensuring dining areas and restrooms are clean, assisting other restaurant staff as needed, and promoting establishment specialties.
Additionally, the Host must demonstrate knowledge of the restaurant’s MVP Program and maintain a professional attitude with both customers and coworkers. Physical endurance is important as the role involves standing and walking for extended periods, lifting up to 40 pounds, and performing repetitive motions. Flexibility regarding work hours, including days, nights, weekends, and holidays, is required due to the restaurant’s operating schedule. This position offers the opportunity to contribute to a motivating team environment and directly impact the quality of guest experiences. Candidates seeking a rewarding role in a fast-paced hospitality setting where customer interaction and teamwork are highly valued will find this Host position at Duffy's a perfect fit.
The Host at Duffy's plays an essential role as the first and last point of contact for guests, responsible for making a positive impression that fosters return visits. This role requires a dynamic individual who can actively manage seating arrangements, provide menus, and maintain communication between guests, kitchen staff, and servers. The ideal candidate should be personable, capable of multitasking, and attentive to the needs of each guest. Responsibilities include greeting guests warmly, assigning tables according to server rotation and guest requirements, answering phone inquiries and taking accurate takeout orders, and addressing any guest concerns promptly. The Host supports the restaurant’s overall operation by ensuring dining areas and restrooms are clean, assisting other restaurant staff as needed, and promoting establishment specialties.
Additionally, the Host must demonstrate knowledge of the restaurant’s MVP Program and maintain a professional attitude with both customers and coworkers. Physical endurance is important as the role involves standing and walking for extended periods, lifting up to 40 pounds, and performing repetitive motions. Flexibility regarding work hours, including days, nights, weekends, and holidays, is required due to the restaurant’s operating schedule. This position offers the opportunity to contribute to a motivating team environment and directly impact the quality of guest experiences. Candidates seeking a rewarding role in a fast-paced hospitality setting where customer interaction and teamwork are highly valued will find this Host position at Duffy's a perfect fit.
Job Requirements
- Stand for long periods of time
- Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls
- Repeat the same movements
- Walk or stand for long periods of time
- See details of objects that are less than a few feet away
- See details of objects that are more than a few feet away
- See differences between colors, shades, and brightness
- Understand the speech of another person
- Speak clearly so listeners can understand
- Use stomach and lower back muscles to support the body for long periods without getting tired
- Keep your hand and arm steady while moving
- Move two or more limbs together (for example, two arms, two legs, or one leg and one arm)
- Bend, stretch, twist, or reach out their body
- Be physically active for long periods without getting tired or out of breath
- Focus on one source of sound and ignore others
- Hear sounds and recognize the difference between them
- Use muscles to lift, push, pull, or carry heavy objects
- Use muscles for extended periods without getting tired
- Determine the distance between objects
- Coordinate movement of several parts of the body, such as arms and legs, while the body is moving
- React quickly using hands, fingers, or feet
- Add, subtract, multiply, or divide quickly and correctly
- Multitasking different work activities and shifting attention from one task to another
- Heavy lifting up to 40 lbs
- Available to work days, nights, weekends, and holidays
Job Qualifications
- Dependability
- Initiative
- Adaptability/flexibility
- Stress tolerance
- Attention to detail
- Self-control
- Integrity
- Cooperation
- Concern for others
- Social orientation
Job Duties
- Greet guests and seat them at tables or in waiting areas
- Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Provide guests with menus
- Answer telephone calls and respond to inquiries or transfer calls
- Input takeout orders accurately into POS system
- Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and guests' concerns are addressed
- Receive and record guest dining reservations
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Inform guests of establishment specialties and features
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
- Assist other restaurant workers by serving food and beverages, or by bussing tables
- Direct guests to bar area while waiting for a table
- Maintain a positive and professional approach to coworkers and customers
Job Criteria
Experience
No experience required
Job Location
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