Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $11.75 - $16.50
Work Schedule
Flexible
Weekend Shifts
Benefits
dining discount
Retail wine discount
Event discount
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401k
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine education
career growth
Team rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a distinguished hospitality brand renowned for its Napa-style tasting room, wine-inspired retail experience, and full-service restaurant, bar, and private event space. Established in 2005, Cooper's Hawk has successfully brought the essence of Napa Valley to its guests and Wine Club members through an innovative dining and lifestyle concept. The company specializes in scratch-kitchen menu items meticulously designed to pair seamlessly with their award-winning wines. Not only does this enrich the culinary experience, but it also exemplifies Cooper's Hawk's deep commitment to uncompromising hospitality and superior guest satisfaction. The Cooper's Hawk Wine Club, considered one of the largest of its kind globally, offers exclusive benefits including curated dining and travel experiences, which sets the company apart as a lifestyle brand that celebrates exceptional wine culture and sophisticated dining.
The role of the Host at Cooper's Hawk is pivotal in creating an inviting and memorable experience for every guest. Hosts are responsible for setting the tone of the entire guest journey—from the initial welcoming smile to the final farewell. This position requires a high-energy individual who can greet guests with enthusiasm and professionalism, manage the flow of the dining area smoothly, and engage in helpful conversations that make guests feel genuinely cared for. The Host’s duties extend beyond simple greetings; they manage seating arrangements to minimize wait times and ensure impeccable service flow, maintain professionalism, and foster clear communication with the team to support an efficient and pleasant dining atmosphere.
Benefits for this position include a generous 50 percent discount on dining and carryout services, 40 percent discount on retail wine purchases, and 20 percent discount on retail and private events. Additional perks include monthly wine tastings for two, access to medical, dental, vision, and telehealth services, a 401(k) plan with company match, paid time off alongside flexible scheduling options, early pay access, and wellness and mental health support. Cooper's Hawk also encourages career growth through its Flight Plan development program and celebrates team achievement via rewards, milestone recognition, and referral bonuses. This comprehensive benefits package underscores Cooper's Hawk's commitment to employee well-being and professional development.
The ideal candidate for the Host position will be at least 18 years old with a genuine passion for hospitality and the ability to multitask efficiently in a fast-paced environment. Physical stamina is important, as the role involves standing for extended periods and lifting up to 40 pounds. The position also requires a willingness to work weekends and holidays, excellent team spirit, and strong communication skills. The ability to read, write, and understand English is necessary to perform the job functions effectively. Cooper’s Hawk values diversity and is an equal opportunity employer, ensuring that all qualified applicants receive consideration without discrimination.
Overall, this role offers a unique opportunity to be part of a lifestyle brand dedicated to providing exceptional wine and dining experiences. The Host is a crucial team member who ensures every guest’s experience is personalized, enjoyable, and reflective of Cooper’s Hawk's high standards in hospitality. If you’re ready to bring energy, dedication, and warmth to a dynamic environment, Cooper’s Hawk offers a welcoming place for you to grow and succeed.
The role of the Host at Cooper's Hawk is pivotal in creating an inviting and memorable experience for every guest. Hosts are responsible for setting the tone of the entire guest journey—from the initial welcoming smile to the final farewell. This position requires a high-energy individual who can greet guests with enthusiasm and professionalism, manage the flow of the dining area smoothly, and engage in helpful conversations that make guests feel genuinely cared for. The Host’s duties extend beyond simple greetings; they manage seating arrangements to minimize wait times and ensure impeccable service flow, maintain professionalism, and foster clear communication with the team to support an efficient and pleasant dining atmosphere.
Benefits for this position include a generous 50 percent discount on dining and carryout services, 40 percent discount on retail wine purchases, and 20 percent discount on retail and private events. Additional perks include monthly wine tastings for two, access to medical, dental, vision, and telehealth services, a 401(k) plan with company match, paid time off alongside flexible scheduling options, early pay access, and wellness and mental health support. Cooper's Hawk also encourages career growth through its Flight Plan development program and celebrates team achievement via rewards, milestone recognition, and referral bonuses. This comprehensive benefits package underscores Cooper's Hawk's commitment to employee well-being and professional development.
The ideal candidate for the Host position will be at least 18 years old with a genuine passion for hospitality and the ability to multitask efficiently in a fast-paced environment. Physical stamina is important, as the role involves standing for extended periods and lifting up to 40 pounds. The position also requires a willingness to work weekends and holidays, excellent team spirit, and strong communication skills. The ability to read, write, and understand English is necessary to perform the job functions effectively. Cooper’s Hawk values diversity and is an equal opportunity employer, ensuring that all qualified applicants receive consideration without discrimination.
Overall, this role offers a unique opportunity to be part of a lifestyle brand dedicated to providing exceptional wine and dining experiences. The Host is a crucial team member who ensures every guest’s experience is personalized, enjoyable, and reflective of Cooper’s Hawk's high standards in hospitality. If you’re ready to bring energy, dedication, and warmth to a dynamic environment, Cooper’s Hawk offers a welcoming place for you to grow and succeed.
Job Requirements
- At least 18 years of age
- Ability to lift up to 40 pounds and stand for extended periods
- Willingness to work weekends and holidays
- Comfort in a fast paced environment with strong multitasking skills
- Ability to read, write, and understand English
- Team spirit and clear communication
- Genuine love for hospitality
Job Qualifications
- At least 18 years of age
- Genuine love for hospitality
- Ability to multitask effectively in a fast-paced environment
- Strong communication skills
- Ability to read, write, and understand English
- Team spirit and professionalism
Job Duties
- Greet guests with energy and enthusiasm
- Answer guest phone calls with professionalism and hospitality
- Follow checklists to set up the host area for a smooth shift
- Maintain a professional image at all times by adhering to appearance and behavior guidelines
- Keep track of table flow and dining room pacing to deliver an excellent guest experience
- Adjust seating plans as needed to avoid bottlenecks and wait time surprises
- Manage special seating requests consistent with table availability
- Communicate constantly with managers and team members to keep service moving seamlessly
- Support servers and service assistants when needed
- Answer questions about food, wine, and experiences with warmth and knowledge
- Share insights about Barrel Reserve wine during table escort
- Help with light side work and maintain the entry area
- Keep phone etiquette polished and professional when handling calls and reservations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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