Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.75 - $16.25
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Work Schedule

Flexible
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Benefits

flexible schedules
BOH shift meals
FOH meal discounts
Meal discounts for friends and family
Paid vacation after 1 year
Competitive benefits after 1 year
Free tele-medicine through First Stop Health after 1 year
Referral Bonus
Perks at work
long-term career growth

Job Description

Metro Diner is a well-established restaurant known for its warm and welcoming atmosphere, familiar faces, and award-winning food. Emphasizing a commitment to 'simply delicious' cuisine and 100% guest satisfaction, Metro Diner prides itself on creating a culture that is lived and breathed every day. As a restaurant that values hospitality, Metro Diner focuses on delivering exceptional service that makes each guest feel appreciated and cared for. The diner has built a reputation not only on the quality of its food but also on the personal touch provided by its staff, who represent the welcoming spirit of the establishment in every interaction. Metro Diner is more than just a place to eat; it is a community hub where friendly service and excellent food combine to create memorable dining experiences. Joining Metro Diner means becoming part of a dynamic team that prioritizes guest satisfaction, teamwork, and long-term career growth in the hospitality industry.

The role of Host at Metro Diner is a crucial position that acts as the personal representation of the diner’s overall hospitality and quality. Hosts are the first and last impression each guest has, responsible for greeting guests warmly and sincerely, managing seating efficiently, and ensuring every guest leaves the diner feeling valued and invited to return. This role demands excellent people skills, calm professionalism, and organizational abilities to maintain a positive image of the diner through attentive service and efficient management of the front area. Hosts handle waitlists, answer phones promptly, and coordinate with servers, expo, and bussers to ensure smooth operations focused on guest needs. Working at Metro Diner also means enjoying flexible schedules, meal discounts, paid vacation after a year, competitive benefits, free telemedicine, referral bonuses, and access to perks that enhance both work-life balance and personal growth. This position is ideal for individuals who enjoy fast-paced environments, have a genuine smile and passion for hospitality, and are eager to be part of a supportive and growing team.

Job Requirements

  • A genuine smile
  • Commitment to presenting a positive image through warm welcoming and sincere thanks
  • Ability to communicate calmly and professionally
  • Ability to seat guests quickly and accurately
  • Skills in recording guest names on wait lists
  • Efficiency in answering telephone calls promptly
  • Organizational ability to keep the front of the diner tidy and attractive

Job Qualifications

  • Experience as a host in a fast-paced work environment
  • Ability to provide accurate wait times to guests
  • Skilled in handling guest questions and complaints gracefully
  • Familiarity with sound and communication systems used in restaurants
  • Strong organizational skills to manage front-of-house operations
  • Excellent interpersonal and communication skills
  • Genuine enthusiasm for providing exceptional hospitality

Job Duties

  • Greet each guest with a warm and sincere welcome
  • Manage seating arrangements and waitlists efficiently
  • Ensure guests are thanked and invited to return
  • Answer telephone calls promptly by the second ring
  • Maintain the tidiness and attractiveness of the front dining area
  • Communicate calmly and professionally with guests, team members, and vendor partners
  • Collaborate with servers, expo, and bussers to promote efficient operations focused on guest needs

Job Criteria

Experience

Entry Level (1-2 years)


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