Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned restaurant chain specializing in Asian cuisine, known for its dedication to delivering exceptional dining experiences through high-quality food and excellent customer service. The company prides itself on creating a welcoming and dynamic environment where both guests and team members can thrive. As a leader in the casual dining industry, P.F. Chang's operates numerous locations across the country, offering a blend of traditional and contemporary Asian flavors crafted by skilled chefs. The establishment emphasizes a culture of teamwork, respect, and continuous growth, making it an attractive place to work for individuals passionate about hospitality and culinary arts.

The role of a Host or Hostess at P.F. Chang's is pivotal in creating a positive first impression for guests as they enter the restaurant. Hiring for both full-time and part-time positions, the company offers competitive pay ranging from $16.00 to $19.00 per hour based on experience, and extensive benefits that support the well-being and professional development of team members. This position requires delivering excellent hospitality by managing the restaurant's flow effectively, ensuring a smooth and enjoyable dining experience right from the guest's arrival to their departure. Hosts or Hostesses greet and seat guests promptly, answer guest inquiries accurately, and handle reservation management, helping maintain efficient operations during peak times.

In this role, the Host or Hostess will be trained on P.F. Chang's seating layout, server areas, and food delivery procedures. This training ensures that new hires are well-prepared to contribute to the operational success from day one, regardless of prior experience. The Host is also responsible for upholding restaurant safety and sanitation standards, including maintaining cleanliness at the front door, host desk, and lobby area. Additionally, they are expected to handle side-work assignments and assist with curbside pick-up processes and takeout expectations, demonstrating versatility and a team-oriented mindset.

This position is ideal for individuals who enjoy a fast-paced, team-oriented working environment and are committed to providing excellent customer service. Candidates do not need previous experience as comprehensive on-the-job training is provided, making it accessible for those starting their hospitality careers. Flexibility to work various shifts, strong communication skills, and the ability to multitask efficiently are key attributes for success in this role.

P.F. Chang’s is dedicated to promoting from within, offering employees opportunities for advancement in their careers. Team members benefit from flexible scheduling, paid on-the-job training, discounted meals, an employee referral program, and exclusive team member discounts. Additionally, qualifying employees have access to a 401(k) retirement plan, medical, dental and vision insurance, and paid sick leave where applicable. The restaurant also honors family time by closing on Thanksgiving and Christmas at most locations.

By joining P.F. Chang’s, team members become part of a passionate community that celebrates life, family, and food. The company fosters a meaningful work environment where every role contributes to the larger mission of delivering memorable dining experiences. This hospitality-focused role is an excellent opportunity for those who want to grow professionally while engaging with diverse guests and colleagues in a lively setting.

Job Requirements

  • Previous experience is not required
  • Must have excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Effective communication skills with co-workers and guests
  • Ability to multi-task in a fast-paced, teamwork environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, and taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear a table neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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