Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.50 - $16.50
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned restaurant chain known for its dynamic blend of Asian cuisine and contemporary American dining experiences. With a commitment to quality, authenticity, and exceptional customer service, P.F. Chang's has successfully created a welcoming atmosphere where guests can enjoy flavorful dishes in a comfortable environment. The company prides itself on fostering a team-oriented culture that values passion, dedication, and the growth of its employees. As a well-established player in the restaurant industry, P.F. Chang's continuously seeks enthusiastic individuals who share a commitment to delivering exceptional hospitality and memorable dining experiences.

The available position at P.F. Chang's is for a Host or Hostess, offering both full-time and part-time employment opportunities with competitive pay ranging between $13.50 and $16.50 per hour, depending on experience. This role is vital in shaping the guest experience as it involves welcoming guests, managing the overall flow of the restaurant, and ensuring that each visitor has a positive and professional first and last impression. Hosts and Hostesses play a critical role in maintaining the seamless operation of the dining area by efficiently managing guest seating and wait times, answering queries, handling reservations, and supporting the restaurant's sanitation and safety standards.

In this role, you will learn the restaurant’s seating layout, how tables are divided among servers, and the process for food delivery. The position also involves side work duties and may include managing takeout and curbside procedures. P.F. Chang’s emphasizes training and development, making this position suitable for individuals who may not have prior experience but possess excellent customer service skills and a willingness to learn. The company invests in its team members through paid on-the-job training and provides opportunities for advancement by promoting from within. Benefits include flexible scheduling, discounted meals, employee referral programs, and the advantage of being closed on Thanksgiving and Christmas at most locations.

For qualifying employees, additional benefits such as a 401(k) retirement plan, medical, dental, and vision insurance options, and paid sick leave in qualifying jurisdictions are offered. This role provides a fantastic opportunity to work in a vibrant, fast-paced environment where teamwork, communication, and hospitality are key. P.F. Chang’s is more than just a job—it’s a place where passionate individuals celebrate life, family, and food together while building a rewarding career in the hospitality industry.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-oriented environment

Job Duties

  • Interact courteously with guests by answering phones, greeting guests, seating guests, making reservations, taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear tables neatly and efficiently according to P.F. Chang’s specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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