Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $17.32
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Food discount
Family discount
Referral bonuses
Health Insurance
Dental Insurance
Paid Time Off
Employee Stock Purchase Program
401k Retirement Plan

Job Description

Red Robin Gourmet Burgers and Brews is a well-established full-service restaurant chain known for its laid-back atmosphere, uniquely quirky vibe, and signature menu items like world-famous steak fries and gourmet burgers beyond imagination. Founded with the mission to Make it fresh, Make it fun, Make it memorable, and above all, Make 'em smile, Red Robin has built a reputation for offering a welcoming environment where everyone feels a sense of belonging. The company embraces diversity and values both similarities and differences, cultivating an inclusive culture where team members and guests alike can connect and enjoy memorable dining experiences. Red Robin operates high-volume restaurants that offer great career growth opportunities, with many managers having started as hourly team members. This speaks to the company’s commitment to promoting from within and investing in employees’ professional development.

We are currently seeking an enthusiastic and friendly Host to join our Front of House service team. Hosts at Red Robin play an essential role in delivering exceptional customer service by creating a warm and inviting experience for every guest from the moment they walk through the door. The Host will be responsible for greeting guests with a positive demeanor, escorting them to their tables, and managing reservations along with waitlists when necessary. This role demands strong interpersonal skills, a welcoming attitude, and the ability to multitask effectively in a fast-paced environment. As a vital part of the front-line team, the Host ensures the overall guest experience sets the tone for a memorable visit. The position is suitable for candidates 17 years or older and offers a competitive hourly wage ranging from $16.00 to $17.32.

In addition to offering an exciting and energetic workplace, Red Robin provides flexible work schedules to accommodate different lifestyles and commitments. Team members enjoy exclusive benefits such as a 50 percent discount on Red Robin food, 25 percent discounts extended to family members, referral bonuses for recruiting new team members, and various other compensation packages. These benefits help foster a supportive and engaging work environment where employees feel valued. Red Robin is an equal opportunity employer that encourages applications from people passionate about hospitality and delivering unbridled energy and fun in their work. Starting as a Host with Red Robin not only offers the chance to be part of a dynamic team but also serves as a launching pad for career advancement within the company. Whether you are looking for part-time opportunities or a pathway to management, Red Robin supports your development and success in the hospitality industry.

Job Requirements

  • Must be at least 17 years old
  • Ability to greet guests and provide excellent customer service
  • Availability for flexible work schedules
  • Capability to manage reservation systems and waitlists
  • Must have good communication and interpersonal skills
  • Willingness to work in a fast-paced restaurant environment
  • Ability to stand and walk for extended periods during shifts

Job Qualifications

  • Must be 17 years or older
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced and team-oriented environment
  • Friendly and approachable demeanor
  • Basic computer skills for managing reservations
  • Prior experience in a customer-facing role preferred but not required
  • Ability to multitask and handle high guest volume

Job Duties

  • Greet guests warmly and provide a friendly first impression
  • Escort guests to their assigned tables efficiently
  • Manage reservations and maintain wait lists as needed
  • Coordinate with the front of house team to optimize seating and guest flow
  • Handle guest inquiries and assist with special requests
  • Maintain cleanliness and organization at the host station
  • Promote a positive and welcoming dining environment

Job Criteria

Experience

Entry Level (1-2 years)


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