Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $12.14 - $14.65
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Work Schedule

Flexible
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Benefits

Flexible work schedules
50% food discount
25% family food discount
Referral bonuses
Employee Stock Purchase Program
Health Insurance
Retirement Plan
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a renowned high-volume, full-service restaurant chain famous for its unique atmosphere and mouth-watering burgers. Established as a place where guests can enjoy extraordinary burgers beyond yumagination, Red Robin offers a laid-back, quirky vibe that differentiates it from typical burger franchises. The company prides itself on its commitment to connection, fun, and generosity, mirrored in its world-famous bottomless steak fries. Red Robin fosters a culture of inclusivity and belonging, embracing diversity in all its forms while cultivating a welcoming environment for employees and guests alike.

As an established company in the casual dining and hospitality industry, Red Robin provides ample growth opportunities for team members. Many of the restaurant's Managers began their careers as hourly team members, reflecting the brand’s dedication to internal promotion and career development. The mission is clear: make it fresh, make it fun, make it memorable, and above all, make 'em smile. This mission drives every aspect of the dining and working experience at Red Robin.

The Host role at Red Robin offers a dynamic entry point into the hospitality industry, ideal for individuals who thrive in energetic, customer-focused environments. Hosts are a vital part of the Front of House service team, tasked with creating a great first impression by welcoming guests warmly and escorting them to their tables. This position requires an outgoing personality and strong customer service skills, as you will be the face of the restaurant to incoming guests. Hosts also manage reservations and waitlists, ensuring customer flow is smooth during busy service times.

Employment as a Host at Red Robin offers a competitive hourly wage, ranging from $12.14 to $14.65 per hour. This position is suitable for individuals aged 17 and older, offering flexible work schedules that accommodate various personal commitments. Red Robin supports its employees with a range of benefits designed to enhance job satisfaction and personal well-being, including substantial food discounts for employees and their families, referral bonuses, and opportunities for advancement within the company.

Aside from the tangible benefits, working at Red Robin means joining a team that shares a passion for exceptional hospitality and team spirit. The company fosters an inviting culture where employees can bring their authentic selves to work, contributing to an inclusive environment. This role is perfect for individuals passionate about customer service, eager to grow professionally, and interested in a vibrant, supportive workplace setting. Red Robin’s commitment to legal and ethical employment practices is demonstrated through its equal opportunity employer statement, ensuring fair treatment and opportunities for all employees.

In summary, a Host at Red Robin is more than just a position; it is a gateway to a fulfilling career in hospitality that promises an exciting work environment, comprehensive benefits, and a chance to grow within a popular and respected restaurant brand. This is a role for those who love to engage with people, provide excellent service, and contribute to a memorable dining experience that keeps customers coming back for more.

Job Requirements

  • Must be 17 years of age or older
  • Ability to communicate clearly and effectively
  • Availability to work flexible hours including nights and weekends
  • Basic knowledge of reservation management systems is helpful
  • Ability to stand and walk for extended periods
  • Must comply with company policies and procedures
  • Must be able to work in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is an asset
  • Strong communication and interpersonal skills
  • Ability to work flexible schedules including evenings and weekends
  • Friendly and approachable personality
  • Ability to stand for extended periods
  • Must be 17 years of age or older

Job Duties

  • Greet guests with a friendly demeanor
  • Escort guests to their tables
  • Manage reservations and wait lists when necessary
  • Provide outstanding customer service as part of the Front of House team
  • Maintain a clean and organized host station
  • Collaborate with servers and kitchen staff to ensure smooth service flow
  • Communicate wait times and seating availability to guests

Job Criteria

Experience

Entry Level (1-2 years)


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