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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Dining and carryout discount
Retail wine discount
Discount on retail and private events
Monthly wine tastings
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401K with company match
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine and Culinary Education
Career growth plan
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a renowned hospitality brand that seamlessly combines a modern dining experience with a Napa-style wine tasting room and premium wine-inspired retail. Established in 2005, Cooper's Hawk has cultivated a unique lifestyle brand that extends beyond just dining; it offers guests an immersive experience that includes a full-service restaurant, bar, and private event spaces carefully designed to complement their award-winning wines. The company prides itself on delivering an unparalleled culinary experience through its scratch-kitchen menu, where each dish is thoughtfully crafted to enhance the enjoyment of their wines. Additionally, Cooper's Hawk hosts one of the world’s largest wine... Show More
Job Requirements
- At least 18 years of age
- A genuine love for hospitality and desire to create unforgettable experiences
- Comfort working in a fast-paced environment with strong multitasking skills
- Ability to lift up to 40 pounds and stand for extended periods
- Willingness to work weekends and holidays
- Team spirit and clear communication
- Ability to read, write, and understand English
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong multitasking and organizational skills
- Excellent communication and interpersonal skills
- Ability to provide friendly and genuine customer service
- Basic knowledge of food and wine is a plus
- Ability to work effectively within a team environment
Job Duties
- Greet guests with energy and enthusiasm from the first interaction
- Answer guest phone calls with professionalism and hospitality
- Follow checklists to set up the host area for a smooth shift
- Maintain a professional image by adhering to appearance and behavior guidelines
- Keep track of table flow and dining room pacing to deliver excellent guest experiences
- Adjust seating plans to avoid bottlenecks and reduce wait times
- Manage special seating requests consistent with table availability
- Communicate constantly with managers and team members to keep service seamless
- Support servers and service assistants as needed
- Answer questions about food, wine, and experiences with warmth and knowledge
- Share insights about Barrel Reserve wine during guest escorts to tables
- Help with light side work and maintain the entry area
- Keep phone etiquette polished and professional when handling reservations and calls
Job Criteria
Experience
No experience required
Job Location
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