Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.75 - $17.25
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Discount on food and retail items

Job Description

Cracker Barrel is a well-established restaurant and retail chain that has been a welcoming destination for guests since 1969. Known for its signature country-style food, unique retail shops, and home-like atmosphere, Cracker Barrel is much more than just a place to eat; it is a place to gather, connect, and experience genuine Southern hospitality. With over 70,000 team members nationwide, the company prides itself on creating an environment where both guests and employees feel like family. Cracker Barrel's culture revolves around teamwork, respect, and a shared commitment to delivering memorable moments to every guest who walks through the door. Operating in a highly competitive industry, the company focuses on combining classic American cuisine with exceptional customer service and community spirit.

The role of a Host at Cracker Barrel is pivotal in ensuring that every guest receives a warm and inviting welcome right from the moment they enter the restaurant. Hosts play an essential part in managing the flow of the dining room by efficiently handling the waitlist, updating guests with a friendly demeanor, and coordinating the seating to ensure tables are ready for new groups. This position is perfect for individuals who enjoy interacting with people, can maintain composure during busy periods, and thrive in a collaborative, team-oriented environment. No prior restaurant experience is required for this role as comprehensive training is provided to help new team members succeed.

As a Host, you not only represent the face of Cracker Barrel but also contribute to its mission of creating meaningful and enjoyable dining experiences. The role encompasses more than just greeting guests; it requires multitasking, excellent communication skills, and a positive attitude to keep operations running smoothly. Cracker Barrel champions a culture where employees feel valued, supported, and offered opportunities for personal and professional growth. With a focus on inclusivity and equal opportunity, the company invests heavily in employee development through programs like PAR training, which starts on day one.

Employment at Cracker Barrel comes with several attractive benefits designed to support its workforce. Hosts receive competitive pay with weekly payments and same-day access to wages. Both full-time and part-time employees are eligible for health insurance from their first day, alongside vacation time and access to an employee assistance program. Employees have access to a 401k plan with company matching contributions beginning after 90 days, an employee stock purchase program, and numerous perks including a substantial discount on food and retail purchases. These incentives foster a supportive and engaging workplace where team members are empowered to grow and thrive.

Cracker Barrel’s commitment to diversity and equal opportunity ensures that qualified applicants are considered for all positions regardless of race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other legally protected class. This inclusive approach creates a diverse team that reflects the communities the company serves.

In summary, working as a Host at Cracker Barrel means being part of a respected company with a rich heritage, a warm environment, and a focus on both excellent customer service and employee well-being. If you enjoy making people feel welcome, working as part of a team, and want to develop your career in the hospitality industry, Cracker Barrel offers a welcoming place for you to start or advance your journey. Join the Cracker Barrel family and help create moments that matter every day.

Job Requirements

  • High school diploma or equivalent
  • Ability to communicate effectively
  • Friendly and approachable demeanor
  • Ability to work flexible hours including weekends and holidays
  • Physical ability to stand and walk for extended periods
  • Must be able to maintain composure in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • Strong interpersonal and communication skills
  • Ability to stay calm under pressure
  • Team player with positive attitude
  • No prior restaurant experience required as training is provided
  • Customer service experience is a plus

Job Duties

  • Greet guests with a warm welcome
  • Manage the waitlist efficiently
  • Update guests on wait times with a positive attitude
  • Ensure tables are ready for incoming guests
  • Maintain a smooth flow of the dining room
  • Support team members during busy periods
  • Assist with general lobby cleanliness and organization

Job Criteria

Experience

No experience required


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