Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned international restaurant chain specializing in Asian cuisine, known for its high-quality dishes and exceptional guest experience. Founded with a commitment to celebrate life, family, and food, P.F. Chang's has established itself as a leader in the casual dining industry by delivering both authentic flavors and a warm, inviting atmosphere. The company operates a large number of locations across the United States and internationally, blending traditional Asian cooking techniques with contemporary American tastes. The brand is widely recognized for promoting from within, offering employees opportunities for growth and advancement in a dynamic team environment. It fosters a culture of passion and purpose among its staff, emphasizing hospitality, teamwork, and professional development.

This Job Opening is for the position of Host or Hostess, available for both full-time and part-time employment. Pay ranges from $15.00 to $18.00 per hour based on experience. The Host role at P.F. Chang's is crucial in providing an outstanding first and last impression to every guest, ensuring an excellent hospitality experience throughout their visit. The primary responsibilities include greeting and seating guests efficiently while managing the flow of the restaurant during busy hours. Accurate communication about wait times and attentive responses to guest inquiries are vital components of this position. Hosts also contribute to maintaining the restaurant's high standards for safety and sanitation by overseeing cleanliness in key front-of-house areas such as the host desk, lobby, and entrance.

The position offers comprehensive training for newcomers, allowing those without prior experience in the hospitality field to develop valuable customer service skills. Hosts learn the detailed restaurant seating layout, how tables are divided among servers, and the food delivery process. They also participate in setting and clearing tables according to P.F. Chang's standards, understanding curbside service and takeout procedures, and performing side work as required for each shift. Flexibility in scheduling and the ability to multitask in a fast-paced environment are essential attributes for success.

Working at P.F. Chang's means joining a team passionate about meaningful work beyond a simple job. Employees benefit from competitive pay, flexible scheduling options, paid on-the-job training, and opportunities for career advancement. Additional perks include discounted meals, an employee referral program, exclusive team member discounts, and being closed on Thanksgiving and Christmas at most locations to provide time off for families. For qualifying team members, benefits such as a 401(k) retirement plan based on hours worked, medical, dental, and vision insurance, and paid sick leave in certain jurisdictions are also available. Through its inclusive and supportive work culture, P.F. Chang's strives to create a welcoming environment where team members can grow professionally and personally while delighting guests with exceptional hospitality.

Job Requirements

  • Previous experience is not required - we will train you
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests (answer phones, greet guests, seat guests, make reservations, take food orders)
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
  • Set and clear a table neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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