Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American-based, Asian-themed casual dining restaurant chain that has earned a reputation for delivering innovative dishes and an exceptional dining experience. With its commitment to quality, culture, and hospitality, P.F. Chang's has become a favored destination for guests seeking flavorful Asian cuisine in a welcoming and vibrant atmosphere. The company values its team members and fosters a culture centered on respect, growth, and collaboration, making it an excellent workplace for those who are passionate about food and customer service.

This job listing is for the position of Host or Hostess at P.F. Chang's, available for both full-time and part-time employment. The pay range for this role is $16.00 to $19.00 per hour, based on the candidate's experience. This role is fundamental in shaping the guest experience by ensuring the smooth flow of restaurant operations and providing professional and courteous service at the front of the house. As the first point of contact, the Host warmly greets every guest, manages seating arrangements, and communicates wait times accurately when the restaurant is busy. Hosts also play an important role in answering guest inquiries, making reservations, and providing an overall friendly and efficient hospitality experience.

The Host position at P.F. Chang's requires excellent interpersonal and communication skills, a friendly attitude, and the ability to multitask in a fast-paced environment. New team members receive paid on-the-job training to equip them with all the necessary skills and knowledge to succeed. The role also involves upholding the restaurant's high standards of safety and sanitation through regular cleaning and maintenance of the host station, lobby area, and other common spaces. Hosts learn the seating layout and server sections to efficiently manage table assignments and contribute to the team’s overall workflow.

The company also prioritizes employee growth and frequently promotes from within, providing opportunities for advancement. In addition to competitive pay, P.F. Chang's offers a range of benefits, including flexible scheduling to accommodate varying availability, discounted meals to enjoy the restaurant’s menu, an employee referral program, and exclusive team member discounts. Most locations are closed on major holidays such as Thanksgiving and Christmas, ensuring team members can spend quality time with their families.

For qualifying employees, P.F. Chang's extends additional benefits such as 401(k) retirement plans based on hours worked, medical, dental, and vision insurance options, and paid sick leave in applicable jurisdictions. This comprehensive benefits package demonstrates the company’s commitment to the well-being and satisfaction of its team members.

Working at P.F. Chang's as a Host or Hostess is more than just a job; it’s a chance to engage in meaningful work in a positive, supportive environment where team members are motivated by a shared purpose: To Celebrate Life. Family. Food. This role suits individuals who enjoy interacting with people, thrive in collaborative team environments, and are dedicated to delivering exceptional customer service. If you value a workplace that invests in your growth and wellbeing while offering a vibrant, dynamic atmosphere, this opportunity at P.F. Chang's is a great match.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to communicate effectively with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Effective communication skills with co-workers and guests
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Interact courteously with guests including answering phones, greeting guests, seating guests, making reservations, taking food orders
  • Uphold high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area, and crowd control
  • Learn restaurant seating layout, how tables are divided into server areas, and how food is delivered
  • Set and clear tables neatly and efficiently according to P.F. Chang's specifications
  • Learn curbside process and takeout expectations
  • Conduct side-work as required for each shift

Job Criteria

Experience

No experience required


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