Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.25 - $18.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Employee training programs
flexible scheduling

Job Description

Woods Hill Restaurant Group is a renowned establishment that prides itself on delivering exceptional dining experiences through its commitment to sustainable sourcing, culinary excellence, and warm hospitality. With a strong focus on farm-to-table dining, the group emphasizes the use of organic and locally-sourced ingredients, ensuring that every dish served is fresh, flavorful, and environmentally responsible. The organization is celebrated for its dedication to teamwork, creativity, and the highest levels of customer satisfaction, creating an inviting atmosphere that fosters personal and professional growth among its employees. Woods Hill Restaurant Group represents a dynamic, passionate team that values integrity, sustainability, and community connection in every aspect of its operations.

This role is a full-time, on-site Host position based in Concord, MA. The successful candidate will be responsible for greeting and seating guests in a friendly and efficient manner, managing reservations, and maintaining an organized and welcoming host area. Coordination of table assignments will be essential for ensuring a smooth and seamless flow of service throughout the dining room. The Host will also play a critical role in addressing guest inquiries promptly and providing exceptional customer service to enhance the overall dining experience. Collaboration and flexibility with other kitchen and front-of-house staff members are vital components of this position, ensuring that all guests receive attentive and personalized care. This role is ideal for someone who thrives in a fast-paced, hospitality-driven environment and is passionate about supporting a team dedicated to excellence in dining.

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or restaurant environment preferred
  • ability to stand for extended periods
  • excellent interpersonal and communication skills
  • dependable and punctual
  • flexible schedule including evenings, weekends, and holidays
  • ability to handle multiple tasks simultaneously
  • positive attitude and team-oriented mindset

Job Qualifications

  • Excellent communication and customer service skills
  • experience in food and beverage service or knowledge of restaurant operations
  • ability to support sales efforts through guest engagement and upselling opportunities
  • capability to provide training and guidance to team members
  • strong organizational skills and a friendly, approachable demeanor
  • ability to work in a fast-paced environment while maintaining professionalism
  • flexible availability for evenings, weekends, and holidays
  • previous hospitality experience is a plus but not required

Job Duties

  • Greet and seat guests promptly and courteously
  • manage and organize reservations efficiently
  • maintain a clean, organized, and welcoming host station
  • coordinate table assignments to optimize dining room flow
  • respond to guest inquiries with professionalism and care
  • assist team members with any on-floor needs and service support
  • uphold exceptional customer service standards at all times

Job Criteria

Experience

Entry Level (1-2 years)


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